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St. Lucia (February 2010)

I wanted to go to Costa Rica for a week in February, but didn't try to book the flights until January at which point they looked too expensive. Instead, we decided to book the time off work (in advance) and book a destination at the last minute. I watched flight prices for the week prior to our vacation, and they did drop considerably as the date neared, so everything looked okay. But on the Tuesday before our Saturday vacation, prices "for everything" were still too high. There were some cheap canned flight/resort deals, but when it came down to it, that's not what either of us wanted. We ended up paying big money for a Monday-Monday (instead of Saturday-Saturday) departing from Montréal (instead of Ottawa). The flights came with a week an inland hotel, and I was just going to accept that, but Amanda (bless her) sent out a hundred emails on Saturday morning (while I was coding evilgoblin.com) and we got a spot at the Oasis Marigot -- five nights in a sea-side cottage and two nights on a sail boat. Perfect. (here's a map of our trip)

I stayed up until 3am Saturday finishing phase one of evilgobin cleanup (take the working code of ver4 and re-architect it so that it's good enough to build on), and Sunday I cleaned the house and packed. We left the house at 3pm, drove to Montréal airport, checked in at aloft hotel (which included parking the car for the week), and had dinner at St. Hubert's (a short drive away, but without directions we wandered though Dorval for a long time). Back at the hotel we watched figure skating Olympics, saw (not live) the first Canadian at-home gold medal and had a great night. Next morning, Amanda "lost" her wallet (actually it was on the night-stand beside the phone) which caused some unpacking and re-packing and general unhappiness. But the juice/croissant/fruit breakfast provided by the hotel put us back in good spirits.

The shuttle got us to the airport in no time. We flew Air Canada 1810 YUL-UVF departing 9:05am. Self check-in was easy except for figuring out how to put the stickers on the bags, and there was a ~10 minute line up at the baggage drop-off. Security had almost no line, but they took more time than usual looking at the bags in the x-ray machine, and my boots and rings set off the metal detectors so I got the "detailed" screening. Finally on the plane, our seats were separated by several rows, but the ride was good. There was almost no waiting on-plane before take-off or after landing. We deplaned via stairs, but it was much quicker than boarding because we were able to use both the front and rear exits. There was ~15min wait at customs and we were met at the exit by a taxi (8-person mini-van) driver named Ed who had been booked for us by the Oasis Marigot. He was really great. The drive took about an hour, but he showed us on a map where we were going and talked the whole way about what we were seeing and answered all our questions about St. Lucia. It cost $70us but we gave him $80.

The Oasis had suggested a taxi rather than a rental because "it's hard to find" but I think we could have done it ourselves with a decent map. That said, I really appreciated Ed's commentary and avoiding the stress of driving on the left after a long flight, so no regrets. At the end of the road we were (eventually) met by the Oasis' water taxi that took us and our luggage across the bay and were shown to our room (which was fantastic). To get up the hill side they have a trolley which is a great idea considering our luggage. I asked, and was told that both the trolley and the no-road-access are not common in St. Lucia.

There is some shared space (with a pool) outside our room (ocean cottage four aka Large Floor Plan 4) where we met Yan and Dean from Kingston Ontario (they'd arrived the previous day). They advised us that the restaurant at the bottom of the hill (Doolittle's) had a special on: "Lady with a flower in her hair accompanied by a gentleman gets her meal for free". We were starved so we ditched our stuff, picked a flower and made our way down, but the kitchen wouldn't open for another hour. We had drinks while we waited and I talked the bartender into fast-tracking us some chicken fingers from the kitchen. He was great. He brought me a second bottle of beer (Piton) without asking and didn't charge us for it or for the chicken fingers. Dinner was fairly good but it took a very long time and we were both exhausted after the walk back to our cottage. We slept almost twelve hours.

Next morning was another beautiful day. I went to the office to check-in. The lady there (Nahdjla) was great, she set me up with a car rental and talked them down to $75us from $85us. She also gave me the lay of the land and confirmed our boat pickup/drop-off. She was really good at summarizing at the end of a booking phone call so that it was obvious what both parties had agreed to. Afterwards, I picked up Amanda and we headed down to the public ferry and bought two 4day passes. On the other side (which has road access) we had lunch at a bakery on the shore (again expensive for average quality food). Afterwards we spent $200ec at the grocery store and took the loot back to our flat. It has a nice little kitchen (actually bigger than our kitchen back home) well stocked with pots, cutlery, etc, but lacking in some critical respects: salt, pepper, matches (to light the gas range). Also the propane tank (under the sink) had a safety switch in the off position. So it took some figuring. We scored matches from the neighbors and used the toaster to light them.

I cannot stress enough how beautiful this bay is.

Anyway, after stowing the groceries we went down to the beach. It's small but pleasant enough. The guy in charge of the chairs (which are free for tenants) said: "Your lady told me that she likes the ganga". I replied: "Oh. No thanks. We don't need that." To which he countered: "No? You don't need no cocaine?". I think in the remainder of the trip we were offered marijuana five or six more times and cocaine a second time. People in St. Lucia are forward but not too pushy and are easily dealt with if you are polite but firm.

After setting up Amanda with a beach chair, I snorkeled around the little swimming area for a while (which was relatively barren and polluted) and eventually found lots of fish, anemones and urchin type things around a little rock jetty that marked the left boundary of the swimming area. That was neat and I spent a long time staring at them. Afterwards we retired back to our cabin, but on the way I checked at the office to see if it is permitted to climb the hill. It turns out that the land behind the Oasis Marigot is a nature preserve and there is a trail to the summit. So I changed clothes, grabbed my camera and set off.

I was surprised to discover that the Oasis is enclosed in a razor-wire fence. I don't know if that keeps out animals or criminals. There are two little gates that you though. During the day they are left ajar. I assume they're shut in the evening. They can only be opened from the inside, so don't stay out past dark! The trail was a good climb (and pleasantly deserted) but there wasn't much to see. I did find a tiny bird's nest and on the way down ventured off the track several meters and found a giant caterpillar (maybe 11cm long, 2cm thick). The view from the top was fairly spectacular, but not really much better than from our cottage. And there were millions of tiny insects (which may or may not bite) flowing past me on the prevailing winds, so I didn't stick around for long.

At the grocery store, I had picked up a few bottles of Piton (their local lager, quite good) and a bottle of "Guinness Foreign Extra" which sadly tastes like a cross between real Guinness and tobacco juice. Yuck. Amanda made fruit, cheese, shredded cucumber and garlic-butter-pasta for dinner, then we played a game of scrabble which neither of us could finish because we played our words so densely.

Next morning we had muesli for breakfast and footed our gear over to the parking lot for our 9am meet with Jeanine from Avis. She arrived after a few minutes wait (early, I'm fairly sure) and I filled out our the rental agreement on the trunk of the car. With insurance, etc. it came to ~$100us/day (as promised), was a Nissan automatic, was shockingly scratched and dented, and had a big red sticker on the inside reminding you to drive on the left and to put it in 2nd when going down steep hills. Along with the rental, you must purchase a driver's permit, but she didn't have it with her. We arranged for it to be left at a nearby hotel. A driver was coming to pick her up and he'd have it with him.

So with that settled, we embarked on our crazy adventure. The driving is tricky. Its on the left, narrow, steep, windy and most intersections aren't posted. We went the wrong way that the first turn and were advised by an old man to turn around and "Go to the shanty, turn left, then at the other shanty, turn right". We drove (through much bedlam) to Anse Le Raye, Canaries, and on to Soufrière where people on the very narrow downtown streets continually offered directions (presumably wanting a dollar). By following other touristy cars we found ourselves on the way out of town and at the "Drive-in Volcano". It was interesting to see but was definitely a tourist trap. It was very crowded and we felt thoroughly corralled.

We got directions from two different staff at the Volcano (back through town) to the Diamond Waterfall, but when we arrived, it was thick with cruise boat tourists -- literally an infinite line of people standing three abreast. The ticket lady said they'd be all gone in a few hours so we drove back through town, parked at the waterfront and walked past "local's territory" to the beach (which was rocky and strewn with garbage). We persevered around the point and were rewarded with a great view of The Pitons and proper beach (although still quite rocky). After relaxing for a while we decided to head back to search for ice cream. I stopped at the car and re-applied sun-screen (having already burnt the tops of my feet). We picked up supplies at a local grocery store but no ice cream (because they only sold large tubs). Back at the Diamond Waterfall we had the place almost entirely to ourselves. It's definitely worth the visit when the crowds aren't there. We took our time wandering the paths and just sat around several times.

The drive home was relatively uneventful. We stopped at a few road-side lookouts. Back in Marigot we again took a wrong turn and had to be advised by a local: "Hey Papa, wrong way!" Before the long climb back to our cottage we took a swim at the beach and I started stared some more at the fish clustered around the rocks. Then back at our cottage we took a short dip in the pool to wash off the salt. After a rest we cleaned up than went to Chateau Mygo for dinner. It was characteristically expensive and took ~2.5 hours but was really superb. Amanda had scallops and I Had fried fish. That doesn't sound too exciting but let me assure you it was excellent.

I've forgotten to mention that each of us had picked up a variety of bug bites, mostly around the feet and ankles. So before dinner and again before bed, we started putting on DEET, and that seemed to significantly reduce the problem. There's nothing like scratching mosquito bites on sun burnt feet.

Next morning (Thursday 18th) we had muesli again and it was another beautiful day. But quelle disaster, I'd lost the car keys. I'm normally a very careful person and this sort of thing doesn't happen to me. I double searched the room, checked the path to the car and back and decided they must have been in my shorts pocket when I went swimming, and were irrevocably lost in the sea. I asked around but no one had found any keys, so I got Nahdjla to phone Avis for me and ask for another pair. They said that the spare keys were in another facility and they'd find them and call back with a quote (for delivery cost). So I agreed to check back with her later and fetched Amanda from the house so I could snorkel for the keys. Unbelievably, I swam right to them. They were beside an urchin beneath a buoy that I had been looking at the other day. Hooray! This un-ruined my day. I ran back to advise Nahdjla.

Amanda and I had egg salad sandwiches for lunch before driving to Castries. The drive north is much easier than the drive south. The roads are wider, less windy, less steep, less fast. But Castries is a city and there were three huge cruise ships in the harbour. After some sweating and swearing we found a multi-level car park and walked around the markets. After driving, I was in no mood for shopping, but I did my best not to grouch on Amanda's parade. Seeing my eminent collapse, she stopped us at a grocery store and scored me some Snapple and two bananas. Then we drove on to Rodney Bay and went swimming at their beach. It's nice but not as good as Varadero or Manual Antonio for that matter.

After our swim we walked the length of the beach and back and got a look at the free-with-the-flights hotel: very depressing. I much prefer Marigot Bay. On the way home we had to punch through some rush-hour traffic, but got back to the Oasis in time to watch the last light fade from the horizon. We had a quick swim in the pool, then Amanda cooked and amazing meal: carrots, orca, garlic potatoes, fried fish. But she had a stomach ache, so I ate alone.

There is a lot I love about Marigot Bay, but it has its faults. There are mosquitoes. Although I never saw them I had ten or twelve nasty bites to remember them by. There is hot water but the water pressure (both hot and cold) is bad. When you run the tap or flush the toilet or take a shower it comes in fits and bursts as though the pump is drawing air. The birds are pretty but there is a lot of forest noise all night and the walkway lights shine into your room so that it's never dark enough for proper sleeping. The bed is large but is hard and you can feel the springs and despite its hardness passes all your partner's slightest movements to you as little earthquakes, almost as efficiently as a waterbed. Also, I hate the pillows.

Anyway, for whatever reason (I blame the pillows), I woke up mid week with a stiff neck. And Thursday night it got so much worse that I couldn't sleep. Near morning I took some Advil and switched to a towel for a pillow and the situation improved but I was largely incapacitated until noon.

After lunch we drove out to Barre de L'Isle, which is an Inland hike along a ridge and up a mountain. The ridge was beautiful and breezy and the mountain (steep hill) was a very difficult climb but a great adventure. The views were nice but not spectacular. The value was in the journey.

Back home after a leisurely dip in the pool, Amanda made dinner and we packed for the boat. We read some of "The Last Chronicle of Barset" together (Amanda caught up to me the previous night), and went to bed. I slept with a towel for a pillow again which helped but next morning my next was still quite stiff.

Saturday was another beautiful day. I met Avis at 9:30am to return the car. They were on time and the process was easy. I stopped at the bank to pickup some cash and luckily they were open. Unluckily, the only way to get cash (I have TD debit and visa) is as a cash advance on a visa (which collects interest immediately) plus a bank fee of $20ec. Hotels and restaurants take visa but everyone else (taxi, park admission, ferry, grocery store) requires cash (us or ec). So after waiting forever in line, getting the bad news, trying (rejected) my debit card in the ABM, waiting again forever in line trying (rejected) my visa in the ABM (fee is only $5ec if you use the ABM), I eventually got $200ec form the bank teller (after handing over Visa, Driver's License, foreign address, local address, and signing ~nine times).

In the mean time, Amanda's attempts to email the Girl Guides were frustrated by repeated IE crashes. We were both late so she brought down all the luggage all by herself (therefore super pissed). But finally we were on the boat and under sail to Pigeon Island in Rodney Bay.

The journey by boat is very different and much better then the journey by car. Our skipper "Mike" (born and raised in Marigot Bay) anchored near Pigeon Island and motored us in (via little rubber dingy) and we agreed to meet at 3pm. We paid entrance (it's a national park), used the washroom, had an excellent lunch (Roti) and climbed the hill, which has an unbelievably great view. Then motored back to the boat, went for a swim and sailed back to Marigot Bay.

We were both pretty burnt but not yet incapacitated (I actually bummed some sunscreen from a Brit on Pigeon Island beach). Three things we were short on: Cash, Sunscreen, Water. On the sail home we saw a pirate ship "The Unicorn", a big turtle, and the green flash as the sun dipped below the horizon.

Mike dropped us off at the Chateau Mygo and arranged to meet us in the morning. We had drinks and dinner and Amanda read aloud from "The Last Chronicle of Barset". She's the best.

Later in the evening we met a great couple from Lunenburg who run a bed and breakfast there. We got the ferry to take us back to our boat (a distance of maybe 20m) for $10ec. We pretty much went straight to bed.

Next morning Skipper Mike was very drunk. I didn't notice at first (when he boated us to shore where we bough two Pain aux Chocolat and 4.5L of water and a baguette). But it was obvious to both of us, and he mentioned it as he boated us to the Oasis side. We agreed to met him at 10am (so that he could sleep it off) and Amanda went to the office to use the internet (and finish off the Girl Guide emails).

10am came and went with no skipper. I found him passed out and snoring on one of the lounge chairs on the beach. I spoke to him but he didn't wake. I spoke and nudged him several times, and finally he came-to. Eventually we were under sail (downwind) to Soufrière. He did most of the steering asleep, which is to say lounging in the back of the boat until the sails made a lot of noise at which signal he would nudge the wheel with his feet. But he did keep us on course and it was a beautiful day.

We went snorkeling near Jade Mountain (~$1500/night) north of Soufrière and saw lots of neat ***fish and motored in to Soufrière, tied up at the pier and walked to the Hummingbird for a late lunch. We also bought take-away sandwiches for dinner. They were characteristically slow and had trouble with the visa lines (had to take an imprint). So we didn't get back to the boat until ~5pm. We motored back to Marigot Bay (although I think we could have made just as good time sailing). The sun set as we went and the stars were out by our journey's end. It was very beautiful. Mike left us on the boat, and I re-packed our gear. Before bed we played a game of scrabble and read aloud. I slept with a proper pillow and had my first restful sleep all week.

In the morning, Mike (sober) boated us to shore and we bought water and two chocolate twists and two Pain aux Chocolat from the bakery and relaxed on the beach. Amanda read aloud for most of the morning. It was another beautiful day. I went on an adventure down the rocky shore of the bay until I found a large rock outcrop which I climbed. Then back at the beach we went for a swim and met a nice couple from New York with whom we shared a cab to the airport (organized by Nahdjla). At the top of the hill out of the bay we stopped for ice cream. At the airport, I remembered my customs form just before we checked our bags (which was lucky because it was in one of the bags). Past security we bought a delicious lunch and were soon on the plane. All US flights had to do a second security screening but since our was a direct to Montréal, we just waked though.

There was considerable turbulence on the flight home, but I like that. The Montréal airport was smooth and efficient with short lines. We were pretty exhausted and Amanda (bless her) drove us the two hours home to Ottawa. To bed after midnight, and straight to work in the morning. Ouch.

St. Lucia is a great country. I had a great time. But for inland adventures, I think I prefer Costa Rica. However I would like to meet a skipper I could live with and go on a Bahamas sailing trip for a few weeks or a month where all nights and most meals are spent on the boat.

I didn't get underwater photos, but here's some of the fish I think we saw.


Print Your Own Book

My dad has (over the years) written several poems and short stories, and I thought it'd be a nice idea to get them bound into a book. A quick survey of book publishing options gave me the following.

Low cost, mini-mass production -- www.scaruffi.com
Summary of self-publishing options -- mashable.com
Lulu (books, media, storefront) -- www.lulu.com
Blurb (has booksmart) -- www.blurb.com
Xlibris (for serious authors) -- www.xlibris.com
Photo Books -- www.apple.com
Discussion on Self Publishing -- www.fonerbooks.com
Semi-useful blog about how to use Lulu -- www.makeuseof.com
Cafe Press (low cost) -- www.cafepress.ca

My requirement was to print (not for resale) ~4 books of ~30 pages with flexible layout options using roughly the standard novel paper size and with the ability to embed illustrations. After reading the above, I decided it was a draw between the following two options:

LuLu: Perfect Bound, 32 pages, Softcover, 5.83in x 8.26in, $5.14 USD/book.
Blurb: Perfect Bound, 32 pages, Softcover, 5in x 8in, ~$5/book.

I'd previously heard of Blurb's booksmart software, and Lulu looks like its niche is more for helping you re-sell your final product, so I went with Blurb.

Big mistake.

In the end I was able to produce what I wanted, but the path was full of pain and misery. If I ever try something like this again, it'll be with Lulu.

In the booksmart software, there are three modes: preview, edit and layout. The preview mode (presumably) shows you exactly what your final product will look like. This is a nice feature and is pretty much the only thing I appreciated about booksmart.


Edit mode is where you add your text. It has a zoom feature but as soon as you move your cursor from one editable area to another, it reverts to the default zoom, making the zoom feature frustrating and effectively useless. Another pisser is the restriction on window size (in all modes). They have scroll bars, but for whatever reason, you're not allowed to resize the window much smaller than full-screen -- again, useless.

There are two types of text areas: fixed size and flowing. Fixed size means that if your text fills more space than the available area then it just disappears past the bottom. This isn't very useful for anything other than captions. Flowing means that when text goes past the bottom of the page, a new page is started and the text appears there -- not a break-through technology, that's how every other word processor functions. But here's the coup de grâce: if you have text flowing from page 5 to 6 and you later add text to page 5 or change font size or do anything to effect where in your text the page-break occurs then:
1. extra line-breaks are arbitrarily inserted
2. characters from you text are arbitrarily deleted.

Insane. Unbelievable. Garbage. Just to be totally clear: you add a paragraph on page 3 and text is deleted from every following page. That's totally unacceptable.


When you're in layout mode it looks like the following. Because of the "arbitrarily delete your text" bug described above, I ended up making my own layouts (one for left pages, on for right pages). And because I didn't like the dimensions of their header, I added my own. These choices made production of the book very tedious, because I had to copy (and align) my header text for every page, and I had to decide before-hand the layout of all my page text because I had to use fixed size containers and text couldn't flow from page to page. So if you're editing page 20 and you change your mind about page 3 you basically have to redo pages 3 to 20 if the page 3 changes at all effect page 4.


Finally, it has an automatic save-as-you-go feature, which I normally appreciate. But since the interfaces and controls were so horribly non-intuitive and buggy, it was difficult to know the effect (sometimes sweeping) of your actions and how to reverse them. They do offer the ability to archive the current state of your book, which I used often as a means to recover from the devastating effects of their frequent bugs.

In the end, I managed to cobble together an acceptable product and placed an order for four copies on Dec. 22nd 2009. They arrived about 30 days later, and my dad was delighted.

My advice: do publish books; don't use blurb.


Mysteriously Bad Internet

May 2007 - October 2008, we lived in Kanata and had Rogers cable internet. For unrelated reasons, I hate Rogers, but the quality of the internet was decent. October 2008 - present (December 2009) we live closer to downtown (K1Y 1W6), and we have a Primus phone/internet package. The price is decent ~$70/month (taxes included). The phone quality is good. We've never used more than the allotted long distance minutes. But the internet sucks. Our Primus DSL is unbelievably bad. Here's the add: Triple Value Bundle.

The first problem is that they give you an idiot's install package. When you sign up, they tell you that you have to pay them a sign-up fee. Sounds reasonable. What they don't tell you is that you're buying a useless modem/router device, and that if you thereafter want to use any other device they will refuse to support you. That wouldn't be 100% stupid if the device was a wireless router, but it's not. You can buy such a device from them, but since they don't tell you any of this at sign-up time, it's too late and you're screwed.

So, you get a Thompson SpeedStream modem (which is a DSL modem and wired router combined). They don't tell you your username and password, so you can't connect it to your wireless router (which no doubt you already have unless you've lived in a cave for the last decade and they are your very first internet provider). Solution: call them, get the user/pass for DSL, change the modem to bridged mode, setup your router with the user/pass as PPPoE. But good luck with this as their support staff speak almost no english.

Bridge Mode
TekSavvy provides this article that shows screenshots of how to set the modem to bridged mode. Basically: wired connection to modem >> 192.168.1.254 >> SpeedTouch >> Configuration >> Setup >> Bridge >> 0.35 >> new user/pass >> yes DHCP >> Finished.

Once in bridged mode you won't be able to connect directly to the internet via the modem. You'll have to setup PPPoE on your router and talk only to your router.

Why bridge mode? Well I made a bunch of changes before getting usable internet and this was one of them. The idea is that if both your modem and your router are in "Routed PPPoE" mode then they conflict. Also the idea is that the routing capability on the modem is a flaky add-on.

You access the SpeedTouch modem via: 192.168.1.254

The original setup was:

Routed PPPoE on 0/35 and 0/33 (modified by user)
Factory Defaults
Configuration modified by CWMP
(UTC+01:00) Amsterdam, Bern, Rome, Stockholm
Web Browsing Interception: Automatic
Speed
I've never much cared about speed before. But the Primus DSL would sometimes drop to such an abysmal crawl that I was obliged to get some measurements. You can go to speedtest.net or speedtest.primus.ca to measure the speed of your internet connection.
Kbps = Kilo bits per second
Mbps = Mega bits per second
1 Mbps = 1000 Kbps
KBps = Kilo Bytes per second
X Kbps = X/8 KBps
Wired to the SpeedTouch Primus modem in default (Routed PPPoE) mode:
speedtest.net (preferred server: toronto) 1808-2111 Kbps download, 111-127 Kbps upload

Wireless Router PPPoE to SpeedTouch modem in bridge mode:
speedtest.net (preferred server: toronto) 1639-1956 Kbps download, 96-152 Kbps upload

One site I found said that average high-speed internet is 1.9 Mbps = 1900 Kbps = 237.5 KBps = 1 GB in 73 min. Which is probably okay.

But from my box at work, the internet is 40x faster:
speedtest.net 42,368 Kbps download, 5,932 Kbsp upload, ping 17 ms.
speedtest.primus.ca 38,392 Kbps download, 12,914 Kbps upload, latency 6 ms.

Primus says you will get up to 7 Mbps = 7,000 Kbps, and I'm getting 1,800 Kbps, so that's 25% of what I might expect. Not terrible. But before all my fixes, I was getting 300 Kbps. That's unbelievably bad.

Wireless Channels
Initially, I had horrible download speeds, so I tried all channels 1-11 on my wireless router. It's true that some of them (2 and 3 in my case) really sucked. But the others were all about the same and didn't give me much improvement over my initial config (ch6). In the end I settled on ch7.

An easy way to test for bad channels is a ping test:
cmd> ping -t 192.168.1.1
This sends pings directly to my router. My good channels had 0% packet loss and almost all times shorter than 3ms.

Software
I did three things to my laptop before I got usable internet. I'm not sure if all were required, because I didn't do reboot tests in between each.

1. install the latest drivers for the wireless card
2. install the latest management software for the wireless card
3. tell the wireless card to always use full power
4. use WPA instead of WEP at the router (this seems like an all-around good idea)
5. shut off the macbookair

MacBookAir
It's possible that our MacBookAir was causing part of the problem. It seemed that when the MacBookAir was powered off, then my ASUS L5GA laptop with Intel Pro Wireless 2200BG card would get ~30,000kbps. But when the MacBookAir was powered on, I would get 600kbps. Although those results weren't very consistent. Perhaps it had nothing to do with it. Perhaps there was some other intermittent interference from other apartments in my building.

Here's some ideas I've gathered:
http://forums.macnn.com/92/networking/305303/mysterious-crashing-with-linksys-wrt54g/
http://forums.whirlpool.net.au/forum-replies-archive.cfm/990169.html
http://discussions.apple.com/thread.jspa?threadID=1080253&tstart=645
http://discussions.apple.com/thread.jspa?threadID=489910&tstart=15

Current Status
I now run the ASUS always wired with a static IP. The MacBookAir runs wireless with a dynamic IP. When we have intenet, it is decent ~2,500kbps. But the router will intermittently become disconnected from PPPoE, which is solved by rebooting the SpeedTouch modem (toggling its power switch) and asking the router to reconnect (via the router's status page at 192.168.1.1). This might not happen for several days, or it might happen several times in a given day. It may be correlated with bad weather. It doesn't seem to be correlated with rate of internet usage. It's a real pain, but it's work-around-able, and I'm not willing to waste more time debugging it.

I think I'll probably just go back to Rogers.


Movie Ratings

Here's some wisdom from my brother:

The Boondock Saints
Tomatometer: 16%
IMDB Rating: 7.9

The Boondock Saints II: All Saints Day
Tomatometer: 21%
IMDB Rating: 7.5

First of all, if you believed the Rotten Tomatoes rating, you would never watch either movie [edit: for those of you who don't know, Boondock Saints is one of the best movies of all time]. Second of all, there is almost zero chance of the sequel being better than the original, as RT would suggest.

Rotten Tomatoes: Boooooo.


Costa Rica

We started planning a trip to Costa Rica in early December 2008. We bought a Lonely Planet guide book, got in touch with Gap Adventures and booked flights with American Airlines via expedia. The flights were $790.69 x 2 people plus $58.47 for Direct Flight Economy-Park park-and-fly. In the end we had a great trip, and I'd definitely like to go again, but there's several things I'd do differently. In this blog I give a bit of advice, rant about Gap Adventures, describe our actual trip (and what it cost), and give list some useful info, like the bulletin from the embassy. Before you go, read up on wikipdeia. I found the article to be super interesting, especially how their current democracy came to be.
My Advice

Learn some Spanish. Bring colónes (their money) into the country, and withdraw more from their bank machines. Don't use USD because it'll be harder to know what it's actually costing you. Get a good guide book with details on small towns and lots of maps. Get good road maps or a GPS. Rent a car from adobe and get a cell phone from them. If you get into trouble, they'll help you out. Note that your key chain probably has a RF security device in it, so it has to be next to the drive-shaft or the car won't start. So don't take it off and chuck it in the glove compartment. If you get lost: backtrack. Don't try an alternate route. Book only hotels in advance. At the hotels, someone will speak English. Ask them about local tours and services. Pay for the expensive tours. You'll get smart guides with small groups. Costa Rica is great. Go soon. Go often. And here's a video from Amanda.

Why Not To Book With Gap Adventures

Gap looks like a great company, and they probably are good at their core business which seems to be low-cost group tours on a well worn route. But they will also book custom self-directed tours for you. For $25, they give you a suggested itinerary which I've copied most of below in case that link dies. We were exclusively in contact with Cindy Kwan from Gap, so maybe it's just her, but in any case I was totally dissatisfied with their service.
Okay, that looks reasonable, if a little sparse on detail. The first one she gave us was much worse. It had us spending our first and last nights at a Best Western. I don't fly half way across the world to sleep at a Best Western. But it was a good starting point. I took her first itinerary and googled around and came up with the following. A friend of mine suggested surfing in Tamarindo, so I modded her original schedule by sending us to Hotel Pasatiempo in Tamarindo for our first night instead of withering at Best Western in Liberia. The ease at which I found bookable online hotels and activities should have tipped me off that booking with Gap was a waste of time, but I had the cognitive dissonance of not wanting to rip-off her itinerary.

The Pre-Book items below are the things we were considering having her to book for us. Note that I easily found all this detail on the internet. None of it was provided by her. What you see above is all we ever got: "Pick up your car at the airport". What kind of car? I only drive automatic.

Another important thing completely lacking from Gap was any help with transportation: "Transfer to Arenal today". What route? How long will it take? Will I be able to get there in time for whatever we've booked next? I googled around and found some discussion boards (links below), so I was able to roughly estimate travel times.

So anyway, I sent the following to her as a suggested itinerary based on her original itinerary. I wanted to know: Can you book this? What will it cost? What benefit do I get by booking with you instead of booking it myself?

--- Feb 7th ---

3:45am Arrive at Direct Flight Economy-Park (map). Shuttles run 24hrs with max 20 min wait for pickup.

4:15am Arrive at Pearson Airport.

6:15am American Airlines flight 1409 departs from Terminal 3 (food for purchase).

9:40am Arrive in Miami (3hr 25min air time).

11:05am American Airlines flight 2127 departs.

12:55pm Arrive in Liberia (2hr 50min air time).

Pre-Book Pickup rental car from Budget 100m west of airport.
- Rental for 7th at noon to 14th at noon of a CFAR compact 4x4 automatic, with coverage for supplemental liability, an additional driver, and a GPS. $387.30 USD (+taxes?)
- An extra $132.65 USD (+taxes?) for "super collision damage" coverage.
- Cost of GPS is $69.95 USD (+taxes?)

Drive to Tamarindo (~1hr?) (~total travel time 11.5hrs)

Pre-Book 2 nights~3:00pm Check in to Hotel Pasatiempo. 2 nights, standard room, $109.00 x2 (USD+taxes?) (a different hotel would be okay)

--- Feb 8th ---

Pre-Book Surfing Lessons

--- Feb 9th ---

10:00am Check-out and drive to Arenal (~2.5hrs?)

Pre-Book 2 nightsArenal Paraiso Hotel "superior" room (unless the "standard" room has a better view), $110.00 x2 (USD+taxes?)

Pre-Book3:45pm Volcano Hike (~3.5hrs?) $35 x2 (USD+taxes?)

Hike to the Arenal Volcano along the Silencio path with a professional local bilingual guide. The walk to the Silencio viewpoint takes about 1.5hrs. There you will be able to see lava flows. After this you will head for the Arenal hot water springs for a relaxing hot water spring bath. $35.00ea

10am-10pm Hot Springs (no cost)

[edit: at the time, the arenal paraiso website was much less sucky and provided lots of details on bookable events like the volcano hike and their free hot springs. I turns out that Cindy was talking about completely different hot springs which were admittedly awesome.]

--- Feb 10th ---

Pre-Book2:00pmVenado Caves Tour (~3.5hrs?) $45 x2 (USD+taxes?)

--- Feb 11th ---

10:00am Check-out and drive to Manuel Antonio (~6hrs?)

Pre-Book 2 nightsHotel California "deluxe" room (unless the "standard" room has a better view), $160.00 x2 (USD+taxes?)

--- Feb 12th ---

Tour Manuel Antonio National Park ($3 parking, $7ea entrance, $20ea group guide 2hr tour, not pre-booked)

--- Feb 13th ---

Drive back to Liberia

Pre-BookBest Western Las Espuelas (or similar), $76.00 (USD+taxes?)

-- Better than this would be to drive back to within a 3hrs drive of Liberia and spend the day/night there. That way we can wake up and drive straight to the airport, and we don't waste the entire day.

could stay at "Canas"
could stop at waterfall in "Bagaces"
could stay at ots.ar.cr or at the ranger station in "Parque Nacional Palo Verde"

--- Feb 14th ---

11:30am Arrive at Liberia Airport and return rental car.

Pay $26 x2 cash (USD?) exit tax.

2:00pm American Airlines flight 2130 departs (food for purchase).

5:40pm Arrive in Miami (2hr 40min air time).

8:05pm American Airlines flight 646 departs.

11:14pm Arrive in Toronto at Terminal 3 (3hr 9min air time).

So, I give her all that, and I point out that neither of us have ever driven a manual transmission and eight days later she replies with that no-details itinerary that I copied above. As far as I can tell, she's simply offering to book you at a hotel, and book some of the hotel-provided tours for you. But since she's only offering major hotels that are bookable over the web, you can easily do it yourself. And that way you can choose from the 10 tours they offer rather than just doing what Cindy supposes you'll prefer. Better yet, don't book the tours in advance, just show up and ask the people at the hotel what kinds of local services are available. There's no shortage of advertisements.

Maybe we just had bad luck. But I was very disappointed with Cindy Kwan. I don't mind paying, but I want to know how much I'm paying and what I'm getting for it. I called her and asked: What is the overhead that Gap charges to do the booking? What additional services do we receive? (i.e. maps). She basically refused to answer these questions, stating that she would get different rates and didn't know what rates I would get if I booked myself (which is kind of ridiculous since I provided them above). But there is the ambiguity of: "get ready for the Venado Caves Tour". Does she mean the $45 tour described on the Arenal Paraiso website? She never confirmed that her vague titles did/didn't match the details I provided. She did say they'd provide maps though (more on that later).

Now about the car. She sends us itinerary #1. I send her the details above and call her to discuss them and make a big deal on the phone about absolutely requiring an automatic. She says sure, no problem, give me a couple of days. Eight days later she replies with itinerary #2. Amanda calls her to confirm that she'll book us an automatic (because it's not specified in the itinerary). She says no, sorry, that'll cost extra (what? wasn't I clear?). She replies with itinerary #3 which is identical except the price has increased.

At this point I've lost all confidence in her, but it's Jan 19th and our flight is Feb 7th. On the 14th we told her to make it an automatic and book it. But on the 20th she sends us an itinerary (the identical one with the increased cost) for approval. What approval? We've already approved it. Book it. I should have backed out then. I could probably have booked the whole thing myself in a couple of hours.

Jan 23rd. Still not booked. Now she tells us that we must provide proof of "travel insurance with emergency evacuation and repatriation up to US $200,000" or pay for hers. Well, we do have travel insurance (from work benefits) but I have no idea if it covers "emergency evacuation and repatriation", so I send her my policy and ask her to confirm that it is acceptable (after all, I might as well get her to do some work for that $500+ that we're paying). No reply.

That's my biggest complaint. No reply. She sends proposals that are always in the same cut-and-paste style, never with the detail I request, and when I ask a question to which she can't provide a cut and paste (albeit insufficient) answer, she just doesn't reply.

Jan 23rd. She's booking stuff now. We get this message:

The Suzuki Jimmy is not available and we can also offer the Tucson for an extra $72 CAD. Also the Hotel California in Manuel Antonio is sold out, the other hotel we use is the Tres Banderas. Let me know if this is ok and to go ahead with the confirmation.

I reply:

Hi Cindy,

Yes the Tucson is fine.
Yes the Tres Banderas is fine.
Please book them.

Once everything is booked, can you send us specific details for our itinerary.
For example:
- checkin at Arenal Paraiso Hotel after Xam/pm + description of room
i.e. superior/standard
- Volcano Hike departs from X at 3:45pm, duration ~3.5hrs
- etc.

All these details were of course on the itinerary I sent her. But I've lost all faith in her ability, so I want a written record of what to expect when we arrive. Is that too much to ask? Yep. She ignores me again.

Jan 26th

Hi Michael and Amanda,
Please send me your flight details as soon as possible so I can your final documents to you.

What the hell?

Hi Cindy.
Our flight details are included in our suggested itinerary.
[dead url here]
Here's a copy.
...

Jan 26th at 3:10pm

Services booked:
Attached are your final documents. Please review them and ensure all details are accurate. You will be met by your representative at the airport and brought to Adobe Car Rental. All of the details regarding your trip, activities, maps, check in's and hotel information will be given to you once you arrive.

Ensure the details are accurate? What details? The final documents are really just the itinerary that we already approved. Very vague. But she has let some detail slip: Adobe Car Rental. I'd suggested Budget in my proposal. Who cares. I check out the site anyway. Big surprise.

Thank you.
Could we possibly see the details regarding our trip, activities,
check in's and hotel information before we depart?

One other thing.
Below, you mention "Adobe Car Rental".
http://www.adobecar.com/ describes the "Suzuki Jimmy" and "Tucson"
that you mentioned in you Jan21 email as manual transmission.

Please confirm that the car you book for us is automatic transmission.
Thanks.

Her reply

Hi Michael,

The car booked for you is automatic as we have discussed. In fact you have been upgraded to a Mitsubishi Nativa at no extra cost.

I cannot send you the details regarding check ins and hotel info as the operator that we work with in Costa Rica will meet you once you arrive and give you those documents. We don't issue them from here.

Bullshit. Bullshit. Bullshit. Bullshit. It's obvious to me that she didn't book an automatic. We were billed $2,447.00 on the 21st when we approved her itinerary. Then a separate $72.00 on the 23rd for the upgrade from (manual) "Suzuki Jimmy" to the (manual) "Tucson". Note that I expected a $160 room at Hotel California but received a $70 room at Hotel Las Tres Banderas instead but this didn't reduce our bill. It's obvious to me that she only upgraded us to the Mitsubishi Nativa when I for the 3rd time pointed out that we requested an automatic but she provided a manual. I'm convinced that I spent more time checking up on her shoddy work than I would have spent booking the entire thing myself.

Okay, what about: "The operator that we work with in Costa Rica will meet you once you arrive and give you those documents." Also bullshit. The free airport shuttle from adobe car rental met us at the airport and had a little packet of vouchers to give us. That's it. No detail. No maps. What follows is the entire deliverable from Cindy Kwan (minus the vouchers for Adobe Rent-A-Car and Hotel Pasatiempo which I didn't think to photograph).








So that's my big long angry story about why not to book with Gap Adventures. I've heard good things about them, so maybe it was just Cindy, or maybe they're only good at their pre-packaged group tours, or maybe there more useful in a less internet-enabled, tourist-friendly country than Costa Rica. But next time I go, I'll just book a car and some hotels in advance and leave everything else to chance.

Here's what actually happened to us in Costa Rica

--- Feb 7th
---

3:15am
Get in the car and drive to the park-and-fly at 655 Dixon Road. (map).

3:45am Arrive at Direct Flight Economy-Park. (requires voucher) Shuttles run 24hrs with max 20 min wait for pickup.

4:15am Arrive at Pearson Airport.

6:15am American Airlines flight 1409 departs from Terminal 3 (food for purchase).

9:40am Arrive in Miami (3hr 25min air time).

11:05am American Airlines flight 2127 departs.

12:55pm Arrive in Liberia (2hr 50min air time).

We were met at the airport by guy from Adobe Rent-A-Car with a sign with our name on it. He had some English. He drove us to Adobe. This service is free with the rental.

At adobe they gave us our vouchers. We paid an additional $160.89 CDN for extra insurance (i.e. the maximum that they offer), cell phone rental, and coverage for both of us as drivers. Basic insurance was covered by the GAP voucher. They said that they were giving us the cell phone for free. We should have also rented a GPS. They gave us a free map, but it didn't have nearly enough detail to navigate.

2:00pm Pickup rental car Mitsubishi Nativa / Automatic 4WD from Adobe Rent a Car(requires voucher)

Drive to Playa Tamarindo (took a little over an hour, paved the whole way)

4:00pm Check in to Hotel Pasatiempo. (requires voucher) (booked for 2 nights) (we left Scarborough 13 hours and 45 minutes ago)
This hotel was fantastic. In my opinion, it's the best in town. Very private.

Had dinner at Taco Stop. Run by an American girl. Excellent. Walked on the beach at sunset.

--- Feb 8th ---

Breakfast at some place by the water. Not so great.

Went walking around the outskirts of town. There is a sort-of nature preserve. Saw some monkeys, and lots of birds. Also climbed up a huge hill behind the centre of town. Great view. Lots of land cleared as if they will be putting up condos soon.

12pm 2hr Surf Lesson. (requires voucher) A guy met us at our hotel at noon. We walked down the street to the surf shop and picked up boards and rash-guard. Then down to the beach for some surfing. Was lots of fun.

Have been buying food at the local's grocery store. Great banana bread. Another great sunset on the beach.

Dinner after dark at an Italian place at the end of our street, near the water. Great lady runs the place, but didn't much like my sandwich. Amanda's pizza was excellent though.

--- Feb 9th ---

9:00am Check-out and drive to Arenal Volcano near La Fortuna (got lost, ~6hrs)

Instead of backtracking to Liberia, we took the only other obvious route on our map. It was very slow dirt roads at first, but then was paved for the rest of the way. But we missed a turn off and were lost for hours. Finally arrived at 3pm. Rescheduled Volcano and Hotsprings to next day.

3:00pm Check in to Arenal Paraiso Hotel. (requires voucher) (booked for 2 nights)
This place is a resort. It's very beautiful, but very American. Relaxed in the hot springs. Very great. Dinner at the Hotel restaurant. Decent.

--- Feb 10th ---

7:45amVenado Caves Tour(requires voucher)
Okay, this is exactly why GAP sucks. This tour was great, but we didn't know that it would be early morning or that we were going to crawl through a muddy cave, get soaking wet and need a complete change of clothes. Happily the guide warned us of all this when he picked us up.

This tour is lots of fun if you like crawling around in dark, dank, humid caves. On our tour there were five people total: us, the guide, and a couple from Lithuania.

3:15pmVolcano Hike(requires voucher)
Great tour. Guide picks us up and drives us to the other (active) side of the volcano. We hike through the park (jungle with very wide path) to about 1km from the volcano (actually on top of the rubble from an old eruption). He tells us about the area along the way and we see some interesting birds and termites. Little white clouds of dust roll down the slope as the volcano spits out white hot chunks of rock. This sounds like gunshots. This is what they mean by "you will see lava". Not what I expected, but very much enjoyed it. There were four other tourists on the tour with us, and the guide was excellent.

6:30pm Tabacon Hot Springs (requires voucher)
After the volcano, they drove us to a nearby resort: The Tabacon Grand Spa Resort. We played in the springs then had buffet dinner. I cannot begin to express how amazing and decadent these hot springs are. Not sure how I feel about it, but was very amazing. Quite an experience.

--- Feb 11th ---

9:30am Check-out and drive to Manuel Antonio (stopped for lunch so took about 7 hours)

Before we left, stopped for souvenirs at Galeria Aguas Verdes Alajuela. Lunch at a great little place called Rancho Ceci Alajuela where they have as little English as I have Spanish.

4:30pm Check in to Tres Banderas Hotel. (requires voucher) (booked for 2 nights)
This place is decent. It's run by a Polish guy. They have an open kitchen and a bar, but the cook and bartender seem very grouchy.

--- Feb 12th ---

7:25am(requires voucher) A bus picked us up and took us to Manuel Antonio National Park. We had a guide and a group of about 12 people. Definitely tour this park with a guide. You walk through the jungle basically on a dirt road. He sets up a scope on a tripod when he spots something (i.e. bat, tree frog) and you get a great view and can take great pictures through the scope with a standard pocket sized camera. Don't bother taking pictures of the monkeys if you seem them on this hike. There will be lots more, much closer near the beach at the end of the hike.

Spent the second half of the day body-surfing. Great day. But separated the key from the keychain, so later the car wouldn't start. The keychain contains an RFchip that has to be near the steering column or the car won't start. Good thing we had the cell phone.

Dinner at Ronny's Place (Resturante Mirador Mi Lupuntarenas). Amazing food. And would have an amazing view, but we went after dark.

--- Feb 13th ---

10:00am Check-out and drive to Playa del Coco. (about 7 hours)

Stopped for groceries at the Supermercado in Canas. Also got lost looking for a waterfall in Bagaces.

This was our rebellion from Cindy's bad advice. Instead of spending the night at a Best Western, we had a fabulous time at the Hotel Villas Del Sol in Playa del Coco. We just looked them up in the Lonely Planet book while driving toward Liberia and called with the rental cell phone (unlimited calling in Costa Rica) and booked for that night. (Here a little Spanish is necessary).

The guide book says that Playa del Coco is no great shakes. But I loved it.

--- Feb 14th ---

11:30am Arrive at Liberia and return the rental car at the airport.

Pay $26 x2 USD cash exit tax.

2:00pm American Airlines flight 2130 departs (food for purchase).

5:40pm Arrive in Miami (2hr 40min air time).

8:05pm American Airlines flight 646 departs.

11:14pm Arrive in Toronto at Terminal 3 (3hr 9min air time).

Go to the courtesy phone near the reservations board in Terminal 3 and select "Direct Flight Economy Park" and request a shuttle. Wait at the post they indicate.

--- Cost (in canadian dollars) ---

$790.69 x2 -- Flights Toronto to Liberia and back for 2 people (all taxes and fees included) via Expedia
$58.47 -- Park-and-Fly via Expedia
~$130 -- Travel doctor consultation and hepA shot each ($240 but was partially covered by benefits)
$10.31 $85.72 $13.45 $22.89 $14.43 $31.60 $6.49 $24.44 $9.20 $35.00 $4.72 -- Misc. supplies (like fuel to drive to toronto, sunblock, airport food, magazines)
$22.59 -- Photo for International Driver's Permit
$15.00 -- International Driver's Permit (from CAA, should have also got the photo here, cheaper) (note, this permit is not required, I was just being over cautious)
$72.00 $2,447.00 GAP
$120.26 for 50,000c cash
$505.20 for $400usd cash
$160.89 for additional insurance, both drivers covered and cell phone from Adobe Rent-A-Car
$123.04 for dinners and drinks at Hotel Arenal Paraiso
$76.61 for souvenirs at Galeria Aguas Verdes Alajuela
$12.11 for lunch (black egg soup) at Rancho Ceci Alajuela
$95.84 for dinner at Ronny's Place (Resturante Mirador Mi Lupuntarenas)
$70.18 for breakfast/dinner and drinks at Hotel Las Tres Banderas
$27.51 for groceries at the Supermercado in Canas
$82.54 for one night at the Hotel Villas Del Sol in Playa del Coco

Total: $5,858.87

Notes

Sunrise 5:30am, Sunset 5:30pm.

Costa Rica uses 120V 60Hz
Canada uses 110-120V 60Hz

..1 CAD = .....453 CRC
20 CAD = ..9,069 CRC
50 CAD = 22,673 CRC
75 CAD = 34,010 CRC

$0.50 (USD) - loaf of bread
$0.65 (USD) - litre of petrol
$0.75 (USD) - 1l of bottled water
$0.75 (USD) - small bottle of beer
$0.50 (USD) - cold coconut water
$8.00 (USD) - souvenir t-shirt

Hotel
Low US$5-15
Mid US$20-50
High US$55-80
Deluxe US$80+

Meals
Low US$3-10
Mid US$10-20
High US$20-25
Deluxe US$25+

While ATMs are widely available, there are no guarantees that your credit or debit cards will actually work in Latin America. Check with your bank. You should be aware that to purchase products or services on a credit card a fee of 5%-10% usually applies. Do not rely on credit or debit cards as your only source of money.

It is customary in Latin America to tip service providers such as waiters, at approximately 10%, depending on the service. Please note that in Costa Rica, a 23% charge is added on to almost every meal (13% tax, 10% tip). Further tipping for wait staff is appropriate in the case of excellent service.

Canadian Embassy

Travel Report for Costa Rica
- There is no Official Warning for this country.
- Leave copies of your passport identification page, itinerary and insurance policy with friends or family.
- Visitors should be vigilant at all times when travelling in the country due to high levels of crime.
- Petty crime such as pick pocketing, bag-snatching and theft from vehicles, buses and hotel rooms occurs regularly. Crimes against tourists are particularly common at airports, bus stations, ports, car rental lots, crowded tourist attractions and resort areas.
- Travellers should also be cautious in Tamarindo and Manuel Antonio.
- Beware of "good Samaritans" offering their help to change a flat tire, as they are often the cause of the situation.
- Remain vigilant in a stopped car (e.g. at traffic lights) and always drive with the doors locked and windows closed.
- Travellers should also avoid leaving their drinks or food unattended in bars and places of entertainment.
- Visitors to jungle areas should always be accompanied by an experienced guide.
- Few people outside major hotels, and very few public service providers (e.g. police, lawyers, hospitals) are able to communicate in English or French.
- Tourist Visa: Not required.
- The passport must be valid for at least thirty days from the date of arrival in Costa Rica.
- A tax of US$26 is charged upon departure.
- Canadians arrested or detained have the right to contact the responsible Canadian government office
- It is illegal to photograph official buildings. You should verify with local authorities before taking photos.
- Costa Rica has one of the highest accident rates in the world. Drivers and pedestrians should exercise great caution since traffic laws and speed limits are routinely ignored. Traffic signs are not sufficient. In some areas, potholes, sharp curves, landslides, and narrow or unpaved roads create dangerous road conditions, therefore be careful after dark, especially on rural roads.
- Terms and conditions of car rentals in Costa Rica are unlike most North American contracts. You should carefully review contracts and, in particular, be aware of the mandatory insurance liability coverage. Many driving situations can nullify insurance.
- Traffic enforcement is the responsibility of the Transit Police (222-9330 or 222-9245). Transit Officers often perform roadside inspection of vehicles and request the driver's permit, vehicle registration, and insurance documents. Traffic fines are not supposed to be collected on site. Travellers involved in driving accidents should call 911 to notify authorities of the accident. Do not move the vehicle until advised to do so by the police.
- The currency is the Costa Rican colón (CRC). To avoid complications, carry U.S. dollars (USD) or colónes. Street money changers often pass counterfeit U.S. dollars and local currency. Credit cards are widely accepted. Credit card fraud is a growing problem.
- It is extremely difficult to exchange Canadian currency and traveller's cheques in Costa Rica. Access to cash via ABMs is available in major cities. Only local currency can be withdrawn.
- Credit cards and debit cards should be used with caution due to the potential for fraud and other criminal activity.
- ABMs should be used during business hours inside a bank, supermarket, or large commercial building. Leave copies of your card numbers with a family member in case of emergency.
- An International Driving Permit is recommended. (I got this from the Kanata CAA Travel Store. They take the photo and issue the permit on the spot. ~30min. $15 for permit. $15 for photo.)

Costa Rica - SAN JOSÉ, Embassy of Canada
Address: La Sabana Executive Business Centre, Building No. 5, 3rd Floor, behind the Contraloría General de la República, San José
Postal Address: P.O. Box 351-1007, San José,

Tel.: 506 2242-4400
Emergency toll-free to Ottawa: 0-800-015-1161
Fax: 506 2242-4410
E-Mail: sjcra@international.gc.ca
Internet: http://www.costarica.gc.ca


Get Movies From The Ottawa Public Library

It turns out that you can borrow videos from the Ottawa Public Library, and many of these are mainstream movies. So the library is like a free movie rental store. Sounds kind of cool.

First problem: none of the good ones are available. First solution: you can go to the website and request them. They'll eventually arrive at your local branch and you'll be notified by phone or email. You have about a week to pick them up and about a week to watch them. I think your number of requests are unlimited. So you can do what I did and simply request hundreds. With any luck, they'll show up at a rate of about a couple every week. You can engineer the rate at which they arrive by looking at the "position" they tell you when you request the movies or later by looking at the "position" column when looking at your account. But be warned, I think position doesn't take into account the number of copies they have. So if you're in position 20 but they have 10 copies then you should expect to receive it in about a week, not in 20*7 days.

Second problem: their website sucks. You can't easily browse, and you certainly can't browse by availability. You can search for a specific title. It's best to use thier: Search > Advanced Search > Format: DVDs. Here's a link.


You have to login in order to request movies. If you have a library card then I think you have a account. It's just your library card and your phone number (I know, super secure). But if that doesn't work for you, just stop by any branch and they'll set you up. Once you're logged in, you just search for a title, click on one of the results for details, and click the "Request next available copy" button.

Since I went to the trouble of mining their data, I thought I'd share. Here's a good portion of their pre-2009 movie list. I built this by searching for DVDs titled * (i.e. all of them, but I gave up after a while). For some of them (i.e. the ones I considered requesting) there are IMDB links. Go wild.

Probably Worth Looking At

Lilies
In the shadow of the Moon
Guess who's coming to dinner
Lake of fire
Stalag 17
All roads film festival collection 2
A room with a view
Pollock
The 11th hour
Six degrees could change the world
Up the Yangtze
I'm not there
The great debaters
Across the universe
The kite runner
American gangster
A collection of 2006 Academy Award nominated short films
Murder in the first
Shallow grave
Immortal beloved
Legends of the fall
Donnie Darko
The Shawshank redemption
The Da Vinci Code
Passchendaele
Stormchasers
Richard III
Cat on a hot tin roof
My dinner with André
Wildlife specials
Shake hands with the devil
Going upriver: the long war of John Kerry.
Word wars
The last Englishman
Manufacturing consent
Fearless
Boys don't cry
Quiz show
Bullets over Broadway
The adventures of Priscilla, queen of the desert
Becoming Jane
I remember Nelson
Human footprint -- National Geographic Channel.
The tenant of Wildfell Hall
Standard operating procedure
Terry Jones' Medieval lives
Ghost in the shell
Rob Roy
Les Misérables
The sound of music
The age of innocence
Swimming with sharks
The Buddha of suburbia
Man on wire
Body of war
A collection of 2007 Academy Award nominated short films
All Roads Film Festival: 5th anniversary collection
Control
Sergei Prokofiev's Peter & the wolf
Cranford
Chop shop
Sense and sensibility
Earth, the biography the story of our world
John Adams
Pulp fiction Fiction
The small back room
The fugitive
The small back room
Maya Lin: a strong clear vision
Africa: the Serengeti
In the heat of the night
Atonement
The Live's Of Others
John Adams (TV)
Earth, the biography (TV)
Foyle's war. Set 5
The private life of a masterpiece
Days that shook the world
The Crow
Stargate
Pulp fiction
Seven
The usual suspects
12 monkeys
The Englishman who went up a hill but came down a mountain
Poldark
Apollo 13
Sharpe's rifles
Middlemarch
Like water for chocolate
Mary Shelley's Frankenstein
Reality bites
Timecop
Maverick
The client
Baraka
The remains of the day
The fly
The piano
The Secret of Roan Inish.
In the line of fire
Short cuts
Driving Miss Daisy
Bloody Sunday
Clear and present danger
Nell
Speed
The madness of King George
Heavenly creatures
Forrest Gump
Interview with the vampire
Tombstone
The birds
Nixon
A great day in Harlem
True lies
Before sunrise
All or nothing at all
My fair lady
Charade
In the name of the father
Shadowlands
The secret garden
Groundhog Day
The crying game
My own private Idaho
Wuthering Heights
The Blackheath poisonings
Merlin and the dragons
Lawrence of Arabia
Doctor Zhivago
Great expectations
The Fisher King
Oliver Twist
A Canterbury tale
Hands of a murderer : a Sherlock Holmes mystery.
Dick Tracy
White Fang
Cleopatra
Pump up the volume
Madama Butterfly
The real Bruce Lee
The Life of Leonardo da Vinci
The agony and the ecstasy
Astro boy. The complete series
A tale of two cities
Sex, lies, and videotape
Dead poets society
The Unbearable lightness of being
The thin blue line
A handful of dust
Mississippi burning
Fury
The Jane Austen collection
The Maltese falcon
National Velvet
Good morning Vietnam
The sword in the stone
Alice in wonderland
Bleak House
Swiss family Robinson
The black cauldron
Anne of Green Gables
Killing fields
The Dead zone
Man on the moon
The boys from Brazil
The Longest day
Breakfast at Tiffany's
Romancing the stone
Dune
The velveteen rabbit
The dark crystal
Sweeney Todd : the demon barber of Fleet Street.
Fast times at Ridgemont High
The Scarlet Pimpernel
War and peace
The Man from Snowy River
Crazy/beautiful
The postman always rings twice
Shogun
The four feathers
The lion, the witch & the wardrobe : the first book of the Chronicles of Narnia.
White oleander
Cinderella
Big Red
Monster's ball
A knight's tale
And justice for all
Apocalypse now
Almost famous
Kramer vs. Kramer
The Patriot
All quiet on the western front
Hair
The King and I
Alien
The rainmaker
The real Bruce Lee
The day the earth stood still
Murder by numbers
The notebook
The fast and the furious
Donnie Darko
The believer
The Shining
Caddyshack
The Thomas Crown affair
Raging bull
The Blues brothers
Jack Frost
David Copperfield
Bright young things
Matchstick men
Spider-Man 2
Eternal sunshine of the spotless mind
The grapes of wrath
The last unicorn
Tuck everlasting
E.T. the extra-terrestrial
Spider-Man
The world according to Garp
The princess diaries
Interview with the vampire
Star trek II: the wrath of Khan.
Blade runner
Jumanji
Sling blade
Brideshead revisited
Sin City
Finding Forrester
The terminator
Lolita
Star trek III : the search for Spock.
A Nightmare on Elm Street
Ghostbusters
Heaven can wait
Against all odds
A Christmas carol
The war of the worlds
Amadeus
Hamlet
Gandhi
A streetcar named desire
Octopussy
The night of the iguana
Never cry wolf
Scarface
The breakfast club
The color purple
The goonies
The pirates of Penzance
The Americanization of Emily
Name of the rose
Mean girls
Freaky Friday
Old Yeller
Ocean's eleven
Pretty in pink
Platoon
Dr. Strangelove, or, How I learned to stop worrying and love the bomb
Mary Poppins
Labyrinth
The Mosquito Coast
Top gun
It's a wonderful life
The color of money
Capote
George Orwell's 1984
Girl with a pearl earring
Lost in translation
Die hard
The Sixth sense
The land before time
Dead ringers
Rain man
A fish called Wanda
The Princess bride
Snow White
Rumpelstiltskin
Chicago
Fargo
Three men and a baby
Full metal jacket
The untouchables
Wall Street
Lethal weapon
Spaceballs
Planes, trains and automobiles
Titus Andronicus
The many adventures of Winnie the Pooh
The jungle book
Charlotte's web
Touching the void
Twelfth night
A room with a view
North and South : the complete collection.
Bend it like Beckham
Awakenings
GoodFellas
Charlie Wilson's war
Around the world in 80 days
Big
The little mermaid
Public enemy
Life of Brian
The adventures of Indiana Jones : the complete DVD movie collection.
Driving Miss Daisy
The abyss
Turner & Hooch
Back to the future the complete trilogy.
Tremors
King Lear
The fury
Patton
When Harry met Sally
Say anything
The fly ; The fly 2.
Henry V
Steel magnolias
Rosemary's baby
The fly
Monty Python's flying circus
Who framed Roger Rabbit
The Witches
Field of dreams
Batman
A.I.
Star Trek VI : the undiscovered country.
The little mermaid
101 Dalmatians
101 dalmatians II. Patch's London adventure
Wizard of Oz
Me and you and everyone we know
The paper bag princess
My fair lady
Peter Pan
Whale rider
The hunt for Red October
Dances with wolves
About a boy
Back to the future the complete trilogy.
The chronicles of Narnia
Harry Potter and the philosopher's stone
Harry Potter and the prisoner of Azkaban
Harry Potter and the chamber of secrets
Ghost
Not without my daughter
The Godfather DVD collection
Home alone
The Rescuers Down Under
Misery
Pink Floyd, the wall
Arachnophobia
The Crow
Into the woods
Die hard 2 : die harder.
Night of the living dead
Scream
Terminator 2 : judgment day.
Aliens
Robin Hood : prince of thieves.
Dances with wolves
Amazing Grace
Naked lunch
The nature connection with David Suzuki
Cape Fear
He said, she said
City slickers
Hook
Courage under fire
JFK
Three kings
Reservoir dogs
Bridge on the River Kwai
The Doors
Arsenic and old lace
The perfect storm
Thelma & Louise
Patriot games
Beauty and the beast
Glengarry Glen Ross
Dracula
Spartacus
The best of Mr. Bean
Wallace & Gromit. Three amazing adventures
Schindler's list
The complete Beatrix Potter collection
Romeo & Juliet
Sleepless in Seattle
Black Hawk down
War and peace
Iron will
The essential Egoyan
Wayne's world 2
What's eating Gilbert Grape
The Three musketeers : [all for one, and one for all].
Annie Leibovitz
The tale of Peter Rabbit and Benjamin Bunny ; The tale of Mr. Tod.
The Firm
Kalifornia
Philadelphia
Searching for Bobby Fischer
Jurassic Park
Mrs. Doubtfire
Lord of the flies
Treasure Island
Four weddings and a funeral
Dragon, the Bruce Lee story
What's love got to do with it?
The nutcracker
The Pelican brief
Into the wild
Howards End
Aladdin
My cousin Vinny
The piano
White men can't jump
Malcolm X
A river runs through it
The last of the Mohicans
Hero
Scent of a woman
The great escape
Lethal weapon 4
A League of their own
Batman returns
The player
Baraka
Blood diamond
Jarhead
Shelley Duvall's Faerie tale theatre
Aftermath: population zero
Romulus, my father
The Buddha of suburbia
The Edwardians
Starting Out in the Evening
Long way down. Complete TV series
King Corn
Ballet shoes
The Deal
Housewife, 49
Sharkwater (TV)
Gulliver's travels (TV)
The legend of Tillamook's gold
Ganges
Love in the time of cholera
Darfur now
No country for old men
Pucca. Kung fu kisses
All about Eve
Life after people
Zodiac
Boy called Twist
Philby, Burgess and Maclean
Watership down
The furies
The Hudsucker proxy
Mr. Holland's opus
Leonard Maltin's animation favorites from the National Film Board of Canada
Raining stones
Much ado about nothing
A year in Provence
Heaven & earth
Six degrees of separation
Lip gloss
Diary of a worm
Cracker. Series two
The Windsors, a royal family
The Bostonians
Bizet's dream
Kurt & Courtney
Thumbelina
Queen of the East
Yanni live at the Acropolis
Whaledreamers
Around the world in 80 treasures
Faces of Earth
Mitzi Gaynor: razzle dazzle!
High noon
Reservation Road
Le peuple invisible
Jimmy Carter. Man from Plains
The memory keeper's daughter
Love and other dilemmas
Late fragment
The wild horse redemption
Surviving my mother
The secret of Santa Vittoria
The Strauss family
Elton John: tantrums and tiaras
The lost book of Nostradamus
American teen
The daydreamer
Love's unfolding dream
The Dick Francis thriller. Volume 2, The racing game
A walk to beautiful
African American lives 2
Abel's island
Country matters
Before the devil knows you're dead
Normal
Too tough to die, a tribute to Johnny Ramone
How the West was won
Journey to the center of the Earth
The stone angel
The Easter Bunny is comin' to town
Lonesome dove
Steal a pencil for me
Family motel
Into the unkown with Josh Bernstein.
Tortoise vs. hare
Finding Rin Tin Tin
Operation Valkyrie: the Stauffenberg plot to kill Hitler.
The small back room
Recount
The last laugh
Spirit of the Marathon
The Jewish Americans.
King Priam.
The hands of Orlac
Tin man
The blue elephant
The rape of Europa
Surfwise
The business of being born
Moondance Alexander
I'm still here: real diaries of young people who lived during the Holocaust.
Missing
Sorrell and son
Shaun the sheep. Off the baa!
Lost stallions: the journey home.
Crusade: a march through time.
Justice League. New frontier
Steep
In the family
Alice upside down
Charlie and Lola. [Volume] eight, I am collecting a collection
Sand and sorrow: a new documentary about Darfur
Wind at my back: the complete third season.
Jesse Stone. Sea change
Jumanji
Get on the bus
Pocahontas
Victor, Victoria
Forget Paris
Cadfael. A morbid taste for bones
Brother Cadfael. The leper of St. Giles
Mighty Aphrodite
Waiting to exhale
Clueless
Restoration
Nixon
Mallrats
Heat
Something to talk about
Safe
Truman
How to make an American quilt
Goldeneye
Dolores Claiborne
Babe
Circle of friends
Anne Murray's classic Christmas
Leaving Las Vegas
Damage
The best bits of Mr. Bean
Casino
Get Shorty
To die for
The bridges of Madison County
Clerks
Dido & Aeneas
Sharpe's company
Angels in the outfield
Sharpe's enemy
Sharpe's eagle
Oliver's travels
Sharpe's battle
Stonewall
Kurt Cobain, about a son
Phantom museums: short films of the Quay brothers.
Scotland forever
Can you hear me thinking
Mysterious Britain
Double happiness
Liberation
The rector's wife
Omagh
Crumb
Ben-Hur
Wind in the willows
A wrinkle in time
Million dollar babies
The courtesans of Bombay
Who gets to call it art?
The assassination of Richard Nixon
Pulse
Mad hot ballroom
Brother minister
Hotel Rwanda
God sleeps in Rwanda
Probably Not Worth Looking At

Sharpe's gold
Sharpe's sword
Sharpe's honour
No quarter unledded
Madiba
Baseball -- a production of Florentine Films and WETA-TV
Einstein and the stars
Rainforest (Jungle)
Dinosaur -- BBC Wildvision -- writer: Brian Meehl.
Signs out of time: the story of archaeologist Marija Gimbutas.
The miracle of life: pregnancy workout.
The Beatles anthology
Cadfael. Monk's hood
Central America; Pilot Film and TV Productions LTd. ; WETA.
Archibald Frisby -- a production of Great Plains National
The House of cards. v.2, To play the king
Richard Scarry's best sing-a-long Mother Goose video ever
The Mikado -- directed by Rodney Greenberg
L'animation Radio-Canada [enregistrement vidéo (DVD)] : un hommage Frédéric Back.
A brilliant madness
Discovering Italy -- written & directed by Patricia Franklin
The Beatles: the ultimate DVD collection.
Brother Cadfael. The leper of St. Giles
Baseball. Inning 1, Our game: [the 1840s-1900]
Baseball. Extra inning
Baseball. Inning 9, Home: [1970-1994]
The best of Mr. Bean. Volume 2
101 dalmatians II. Patch's London adventure -- Walt Disney Pictures
Mrs. Reinhardt
Jack Frost
Corner Gas. Season 5 (TV)
Pucca. Ninjas love noodles
The aristocats -- Walt Disney Pictures
101 Dalmatians -- Walt Disney Pictures
Clifford the big red dog. A big help!
Pingu. South Pole adventures
Water horse: legend of the deep.
The Osmonds: 50th anniversary reunion concert.
Franklin. Franklin's sailboat
Sharks: knights of the sea.
Be my valentine, Charlie Brown
Chrysanthemum: -- and more mouse mayhem.
Barack Obama
Human body: pushing the limits.
Saturday night live. SNL in the '80s: lost and found
Justice League. New frontier -- Warner Bros
It's bad for ya' -- George Carlin
Partner dancing 101. The Latin dances
Caillou. Caillou's winter wonders
The Beatrix Potter collection -- BBC Video
Sure shot Dombrowski: hockey's greatest two-way player.
It's the Easter Beagle, Charlie Brown
Goosebumps. Perfect school
The Who at Kilburn 1977
Goosebumps. One day at HorrorLand
Wind at my back: the complete fifth season.
Rush - snakes & arrows live
The Three Stooges collection. Volume two, 1937-1939
Wind at my back: the complete fourth season.
Jane and the dragon.
Struggle for hope: Six gestures
Tai chi: (6 forms, 6 easy lessons)
Michael the visitor
The greatest-- and the latest: Comic relief.
Les classiques de Frédéric Back
Medieval warfare
Snowshoes and solitude: a year in the Wabakimi wilderness.
Thomas & friends. Trust Thomas & other stories
The Kids in the Hall. complete season 5 1993-1994
Keepers of memory (director/producer, Eric Kabera.)
Mighty machines. Vol. 7
Mighty machines. Vol. 5
Mighty machines. Vol. 6
Mighty machines. Vol. 8
Yesterday in Rwanda
Faults & fixes with Nick Price
Mighty machines. Vol. 9
America and the Holocaust: deceit and indifference.
Breaking point: Quebec/Canada--the 1995 referendum.
All about fast trains
Auditioning (by Allan Miller)
Leonard Reed's shim sham shimmy
Garbage (Disney Educational Productions)
Vietnam (produced by Escapi New Media Studios)
The big plane trip (directed by William VanDerKloot)
Loreena McKennitt: no journey's end.
Mighty machines. Vol. 4
The big comfy couch. Are you ready for school?
Due South. Season two
Due South. Season one
Mighty machines. Vol. 3
Mighty machines. Vol. 1
Mighty machines. Vol. 2
Baseball. Inning 5, Shadow ball
Baseball. Inning 3, The faith of fifty million people
Baseball. Inning 2, Something like a war
The Three Stooges collection. Volume two, 1937-1939
Fun and funky fitness for kids
Adventures of Sonic the Hedgehog
Les classiques de Frédéric Back
The Kids in the Hall. complete season 5 1993-1994
The Kids in the Hall. complete season 4 1992-1993
UFO and paranormal phenomena. The mystery of life and death
Dinosaur & Prehistoric life.
Tchaikovsky: the tragic life of a musical genius.
Essential art house. Lord of the flies.
Healing cancer: from the inside out.
Mac computer basics
Bible code II: Apocalypse and beyond, finding our future.
Teens, sex & health: a comprehensive approach to sexual education.
CSNY/ Déjà vu
Snow angels -- Crossroads Films production
The first emperor -- directed by Brian Large
The secret of happiness -- Eckhart Tolle.
Are you ready to sing?
Incredible Britain
Ayurveda - for detox
Ayurveda - for stress relief
Classic archive: gyorgy cziffra
Exercise and cancer - inspirations, indications
Hollywood singing and dancing
Peter Grimes
Thomas & friends. The great discovery
All-access: an unprecedented look behind the scenes.
Growing up. Arctic
Hansel and Gretel -- EMI Classics
Growing up online
It's a plus: learn to add.
Puppytown. Growing up
The dancing princess
Mac computer applications
Activity TV. Puppets
Luck of the Loch Ness monster: a tale of picky eating.
Franklin and the secret club
Animalia
Beginning ukulele. Volume 1
Am I normal?: teens and emotional health.
Email for seniors: a step-by-step guide for the computer sky.
Goosebumps. A night in Terror Tower
A senior's guide to using a computer
Eloise's rawther unusual Halloween
Embracing aging: families facing change.
Goosebumps. Monster blood.
Big rig
Tec the Tractor: best friend on wheels.
Robson Arms: the complete third season.
Arthur. Big brother Binky
A mama for Owen
The royal diaries
Happy Valley: what's in your jello?
Goosebumps. The night of the living dummy
Do unto otters: a book about manners.
Hello numbers: learn to count.
One-on-one training with Jackie
That incredible state
Babywatch. The complete guide to having a baby for men
The source of the secret
Kid guides. Zoos
Solomon yoga & pilates
Finding hope in recovery: families living with addiction.
Casper the Friendly Ghost . Trick or treat
Flying: confessions of a free woman.
The Bible code: predicting Armageddon.
Goosebumps. The ghost next door
Go Diego go! Diego's Halloween
Daphne: the secret love life of Daphne du Maurier.
Stott pilates. Pilates for breast cancer rehab
A Charlie Brown Thanksgiving
The Backyardigans. Escape from fairytale village
Live to be 150: can you do it?
It's the Great Pumpkin, Charlie Brown
Monarch and milkweed
Signing time. Series two, volume 13, Who has the frog?
Goosebumps. It came from beneath the sink
Baby boost 48 songs
You're not elected, Charlie Brown
Bebé goes shopping; Bebé goes to the beach.
Postcards from Buster. The case of the coin purloined
Who wants to be an entomologist?
Joy Division: the true story of the meteoric rise and fall of one of the most influential bands of our time.
Ports & pilots -- presented by North Carolina Public Television.
Kideosyncrasy. Volume 2, Getting the world in shape one kid at a time.
The Pyongyang concert -- EuroArts Music International
Bear dreams: learn to read.
Viva piéata. Volume 1 -- Montréal : Imavision
Berenstain Bears. Family and friendship
Drawing power! Safari animal drawing
Planet B-boy -- directed and produced by Benson Lee.
Okay, I bought a Mac! Now what?
Spooktacular new adventures of Casper. Vol. 2
Jazz class for kids
Sneaker confidential
Sunrise Earth: sunrises of the ancient world. -- Discovery Channel
Interview the best -- S.n.
Quick licks for guitar: fast classic metal. -- Mel Bay
Quick licks for guitar: up tempo blues shuffle. -- Mel Bay
Drumsense. Volume 1 -- Colin Woolway.
Drumsense. Volume 2 -- Colin Woolway.
Affairs of the heart. Series one, Volume 1-2: classic tales of love and loss based on the fiction of Heny James.
Make way for ducklings: and more Robert McCloskey stories.
Gunnin' for that #1 spot
Woodcarving with Chris Pye
Steps4kids handwriting
Steps4kids cursive writing
SPI: successful partnership investigation.
Activity TV. Paper airplanes
Edward the King -- written by David Butler and John Gorrie
Garrett's gift -- written by Karyn Parsons
Big boats & busy harbors -- Fred Levine Productions : Little Hardhats
Talespinners 1 & 2 -- National Film Board
Bear friends: learn to read. -- an LDJ Production
Scooby-Doo! and the Goblin King
Dinky Dog -- the complete series -- A Hanna Barbera Pty Production -- 2008
Kid guides. Museums -- Echo Entertainment
Incidents in the life of a slave girl [a DVD study guide] Distributed by Recorded Books
Phonics 4 babies. Colors & counting -- Distributed by Anchor Bay Entertainment, 2008.
South Central Farm: oasis in a concrete desert.
The battle of the bag -- CBC Learning, 2008.
Crazy for life: a true story in one act. -- written and performed by Victoria Maxwell.
Audubon videoguide to butterflies -- Audubon Society, 2008
Men get depression -- PBS, 2008.
Jack London's Call of the wild, 2008, c2000.
Tchaikovsky: the tragic life of a musical genius. -- BBC, written by Matthew Whiteman and Suzy Klein.
Treasures of America's national parks -- by Bellevue Entertainment
It's movie time -- National Geographic
Max & Ruby. Perfect pumpkin -- Nickleodeon
Fidel Castro: a life of revolution. -- CBC, written and directed by Terence McKenna.
Zappa plays Zappa -- directed and produced by Pierre & Francois Lamoureux.
Java jive -- producer, Selwyn Jacob ; director, David Ozier.
Inspector Gadget: big little problems. -- 20th Century Fox
Computer comfort: Help for the Computer Shy
Internet for seniors: a step-by-step guide for the computer shy.
How to use a Mac: a guide for Windows computer users.
How to surf the web on your Mac computer: a step-by-step guide for using the apple safari web browser.
Anger: myths and truths about the emotion. -- ABC News
Depression: out of the shadows. -- PBS Home Video
Transformation: the life and legacy of Werner Erhard. -- directed by Robyn Symon.
All you need is love -- London Weekend Television, directed by Tony Palmer.
Derivatives of logarithms -- TMW, 2008
Be the change -- producer and director, David Chernushenko. Ottawa
Madeline. We're off to Africa -- 20th Century Fox, 2008.
I'm an animal Vol. 1 -- Vivendi Visual
The greatest and the latest: Comic relief. -- directed by Billy Crystal
Comedy Central salutes George Carlin
The Hardly Boys in Hardly gold -- written and directed by William Wegman.
Alphabet soup: learn the letters. -- an LDJ Production
Signing time. Series two, volume 11, Once upon a time -- Two Little Hands Productions
Signing time. Series two, volume 12, Box of crayons -- Two Little Hands Productions
Buddy Guy, guitar lessons -- Koch
Gentle vinyasa yoga: mystical desert mist beginner & intermediate. -- MyYogaVideo.com
Yoga: gentle practice. -- Real Bodywork
John McCain -- produced and written by Deirdre O'Hearn.
Mustard pancakes. Are you ready to sing? -- Distributed by Vivendi Visual Entertainment
Yoga body sculpt: perfect yoga poses to tone & sculpt your entire body. -- Anchor Bay
Latin rhythms fat blasting dance -- Anchor Bay
Soup stories: how letters become words. -- an LDJ Production
Voyage to the Bunny Planet -- Weston Woods Studios, Inc.
Strobist lighting seminar -- Midwest Photo Exchange
Solving integrals -- TMW
Integration by substitution -- TMW
Calculating volume with integrals -- TMW
Derivatives and integrals of exponentials -- TMW
Integration by parts -- TMW
Integration by trig substitution -- TMW
Improper integrals -- TMW
Hiya, kids!!: a 50's Saturday morning.
Online dating for the computer shy
Wings over Canada. 10th Anniversary season
Yoga: core cross train.
The medicated child
Mapping stem cell research: terra incognita
The four-winged dinosaur
Company: [a musical comedy].
Beyond Beijing: exploring China's cities.
Kid guides. Aquariums
The calculus tutor. Volume 3, Differentiation formulas
Car of the future: engineering for the environment.
Bush's war
Max & Ruby. Max's present
Red, white and brown
Stott pilates. Volume 1, Pilates with props
The country wife
Christmas tapestry
Warnings from the ice
Raffi renaissance
All stars of rock guitar
Musician
More Mac computer basics
United Feature Syndicate, Inc. and Charles M. Schulz Creative Associates
Slippin': ten years with the Bloods.
Cinderella : a dance fantasy.
Body & soul
Alice in Wonderland : a dance fantasy.
Madeline. Meet me in Paris
One dead Indian : the story of Dudley George and Ipperwash.
The complete adventures of Cubby Bear
Dizzy Gillespie : Live in '58 & '70.
Escape to Canada
Raised to be heroes
Ripples cross
Destination Ottawa
Zoo TV : live from Sydney.
I know I'm not alone : [a musician's search for the human cost of war].
Eternal enemies, lions and hyenas
Breaking point : Quebec/Canada--the 1995 referendum.
Hamas, behind the mask
Birth = La naissance.
Growing up wild
Combination platter
Brother Bear
The Shakespeare collection
Bush's brain
The hunting of the president : the ten-year campaign to destroy Bill Clinton.
Angels in America
New York
The big comfy couch. Wait your turn, and Fancy dancer
Bopha!
Great adaptations
N is a number : a portrait of Paul Erdos.
Century of warfare
Cracker. Series one,
Glenn Gould collection
Israel : a nation is born.
This boy's life
Linnea in Monet's garden
Snowy
The big comfy couch. Comfy & joy, and Jump for Joy
The extra-special substitute teacher
The Rainy day adventure
Raffi in concert
L'animation à Radio-Canada [enregistrement vidéo (DVD)] : un hommage à Frédéric Back.
Richard Scarry's best busy people video ever
Toronto Blue Jays : 1992, Atlanta Braves ; 1993, Philadelphia Phillies ; presented by Major League Baseball Productions.
Gilbert and Sullivan's Ruddigore, or The Witch's curse [videorecording].
Jeeves & Wooster. The complete fourth season
The tale of two bad mice and Johnny Town-Mouse ; The tale of Mrs. Tiggy-Winkle and Mr. Jeremy Fisher ; The tailor of Gloucester.
Sabrina
Discovering Egypt
Funny face
Porgy and Bess
Jazz. Episode seven, Dedicated to chaos
Jesus of Nazareth
Gettysburg
Jazz. Episode eight, Risk
Rudy
Calendar
The Audrey Hepburn story
Bell, book and candle
The war room
Dieppe
A night to remember
Stalingrad
Dave
Homeward bound : the incredible journey.
The Holiday Collection
Sacred fire : live in Mexico.
The greatest-- and the latest : Comic relief.
The Noël Coward collection
Rowan Atkinson live!
Adam Bede
The Henrik Ibsen collection
The call of the wild
The Kids in the Hall. complete season 4 1992-1993
Destination Canadian Rockies
The boys of St. Vincent
The camomile lawn
The Life & times of Allen Ginsberg
Shelley Duvall's Tall tales & legends. John Henry
Speaking of courage
Never so few
McQ
Bad day at Black Rock
The Kids in the Hall. complete season 3 1991-1992
David Leadbetter golf instruction. Taking it to the course
An ungentlemanly act
Shakespeare : the animated tales.
The original television Christmas classics
Of mice and men = Des souris et des hommes.
Aileen Wuornos : the selling of a serial killer, the 1992 interviews.
Eloise at Christmastime = Éloïse fête noël.
Porco Rosso
Flipper
Two brothers = Deux frères.
Road to the presidency : inside the Clinton campaign.
O pioneers!
ABC's
Eloise at the Plaza
Burned bridge
The inventors' guide to making your brainstorm bankable : how to protect and market your invention.
Mastering woodworking machines
Mastering your bandsaw
In the shadow of the Reich
Bringing down a dictator
The Iceman : confessions of a Mafia hitman.
The Sarah plain & tall collection
Momentum
Toronto Blue Jays : 1992, Atlanta Braves ; 1993, Philadelphia Phillies ; presented by Major League Baseball Productions.
Salmonberries
Mr. Saturday Night
The tale of the Flopsy Bunnies & Mrs. Tittlemouse : The tale of Pigling Bland.
The adjuster = L'expert en sinistres.
Haxan ; witchcraft through the ages.
Jeeves & Wooster. The complete third season
Citizen Cohn
Shadows and fog
Blue sky
Fires of Kuwait
Agatha Christie's Poirot. Death in the clouds
Salvador
The magnificent seven
Ferngully, the last rainforest
Aromatherapy : [learn the all-natural way to relieve stress and enliven your senses].
The eagle has landed
Te Deum
Unforgiven
Bob Roberts
The best years of our lives
The old man and the sea
We are traffic! ; Return of the scorcher.
School ties
Agatha Christie's Poirot. The ABC murders
The Discoverers
The perfect husband
Orlando
Chaplin
Passion fish
Mr. Saturday Night
Damage
Midnight express
Tropical rainforest
Death becomes her
The Birth of a nation
Dora the Explorer. Dora and the 3 little pigs [videorecording].
The Edwardians
Devices and desires
The best of Mr. Bean. Volume 2
Poisoned by polonium : the Litvinenko file.
My father's angel = L'ange gardien de mon père.
Can you hear me thinking
Diamonds of war. Africa's blood diamonds
Living and dying with muscular dystrophy
Popmart : live from Mexico City.
Elvis Costello live : a case for song.
Free cinema
Bon Jovi. Lost highway: the concert
The Noël Coward collection
Absolute hell : a rose-coloured spectacle.
Six days in June : the war that redefined the Middle East.
The McCartney years
Anatomy of a script.. #6, Tom Schulman
Coney Island
Zoo TV : live from Sydney.
Father Christmas
Kissology. Vol. 2, 1978-1991 : the ultimate Kiss collection.
Destination British Columbia
Another road home
The Kids in the Hall. complete season 3 1991-1992
Madeline's Christmas = Le No?l de Madeline ; plus, Madeline and one other story.
Letter from Wingfield farm
The Short game
Changes
The ballad of the sad café
Daddy
The Edward R. Murrow collection
Bruce Springsteen in concert : MTV plugged.
The Doobie Brothers, Rockin' down the highway : the wildlife concert.
Class action = Confrontation ? la barre.
Crosby, Stills & Nash : the acoustic concert.
The Commitments
Uncovered : the whole truth about the Iraq War.
Peter Gabriel : play : the videos.
Weezer, video capture device : treasures from the vault 1991-2002.
The very best of Cher : the video hits collection.
Simply Red, Stars
A murder of quality
Barbra Streisand : the concert.
In America
Little house on the prairie. Season 4
Sarah McLachlan : afterglow live.
The Manchurian candidate = Candidat mandchou.
No quarter unledded
Oscar Peterson : a night in Vienna / produced by Scott Morin ; concert co-produced by Universal Music Canada and ORF.
Eric Clapton : Crossroads Guitar Festival.
Slacker
A perfect hero
Great adaptations
Little house on the prairie. Season 5
The Kids in the Hall. complete season 2, 1990-1991
Prime suspect 1
Phil Collins live and loose in Paris
Peter Gabriel secret world live
VH1 Storytellers. Alanis Morissette
Fool's gold : [the story of the Brink's-Mat robbery].
Phonics video tutor. Level 1
Nirvana nevermind
Turning projects
Live from Baghdad
AC/DC live at Donington
VH1 Storytellers. Sarah McLachlan
Phonics video tutor. Level 2
Diana Krall live in Paris
The Civil War
Little house on the prairie
Little house on the prairie. The pilot : the premiere movie.
Little house on the prairie. Season 1
Little house on the prairie. Season 2
Little house on the prairie. Season 3
Click, clack, moo, cows that type : and more fun on the farm.
Spirits of Havana : with Jane Bunnett.
White room = Le secret de la chambre claire.
The Canadian history series, 1939-2000
The best of 1990-2000
Agatha Christie's Poirot. Collector's set 4
Blue sky
Little man Tate
Indian runner
Barbara Taylor Bradford's to be the best [videorecording DVD].
Barbara Taylor Bradford's a woman of substance trilogy
Fires of Kuwait
Tom Jones
The Prince of Tides
Discovering Greece
Red Rocks live : Neil Young, friends & relatives.
Silver & gold
Kiri Te Kanawa : home & afar.
A passage to India
Beastie Boys video anthology
Santana : supernatural live : an evening with Carlos Santana and friends.
Appalachian journey : live in concert.
You're the one : in concert.
What about Bob?
Jazz. Episode ten, A masterpiece by midnight
Bon Jovi : the Crush Tour.
Butterfield 8
All the way : a decade of song and video.
Symphony no. 9
Grand Canyon
Lost horizon
Incident at Oglala
When it was a game
Mr. Deeds goes to town
Yanni live at the Acropolis
It happened one night
Duke Ellington's sacred concerts
Father of the bride
Mr. Smith goes to Washington
Madonna : truth or dare.
The Paris concert for Amnesty International : the struggle continues-.
Where angels fear to tread
The Snowman ; and, Father Christmas.
Live at the Beacon Theatre / James Taylor.
L.A. story
Antarctica : an adventure of a different nature.
Black robe
Ring of fire
Meet John Doe
It's a wonderful life = La vie est belle.
Summertime
High lonesome : the story of bluegrass music.
Sacred fire : live in Mexico.
Dad's Army
Three men and a little lady
Intolerance
Royal wedding
Francis Albert Sinatra does his thing
Sadako and the thousand paper cranes = Une enfant d'Hiroshima.
Eric Clapton unplugged
The greatest-- and the latest : Comic relief.
The Edwardians
Zappa plays Zappa
The small back room
James Last : live in Berlin.
Night of the fox
Gowan : live in concert.
Echoes that remain
49th parallel
Kissology. Vol. 2, 1978-1991 : the ultimate Kiss collection.
Art Blakey & the Jazz messengers : live in '58.
Cuba : the accidental revolution.
Portrait of a marriage
Africa : Namibian ecosystem.
David Leadbetter golf instruction. The swing
Fine things
The complete thin man collection
An angel at my table : a trilogy.
Kaleidoscope
Live Aid
Peter Gabriel : play : the videos.
Sanding and finishing hardwood floors
Hamlet
The very best of Cher : the video hits collection.
Breaker Morant


Sundance Balloons In Ottawa (May 12th 2009)

On May 12th 2009 we flew in a Balloon over Ottawa. It was a great experience. I booked with Sundance Balloons by calling 613-247-8277 and chatting with a friendly agent about what was involved, when they were available and how to reserve a spot. They have a pretty good website where you can do it all yourself. It's a two part process. First you pay for vouchers that give you the right to fly. Then you use the code from the vouchers to schedule a flight. This is because ballooning is very weather dependant and you might have to re-schedule several times.

I went with my wife and my dad and handled the booking. You need lots of info to fill out the forms, like date of birth and weight (which is reasonable considering that it's a balloon ride). They tell you to bring a hat -- advice which I ignored. I thought they were concerned about the sun. Nope. It's the giant fire three feet from your head. Believe me: bring a hat.

It's not cheap, $220 per person, but I had a great time. Our balloonist was Frank, and he and the crew were spectacular. We took off from Carleton University and followed roughly this route. The take off and landing are the most existing part. While you're up there you move with the wind, so it is very calm, and there are great views. To spice things up, Frank lowered the balloon once we were outside the city so that I could actually touch the tree tops. We'd been up for quite a while and sunset was approaching when Frank decided that he'd be able to set down in the middle of an Orleans soccer field. We came in as close as he could over a power line and landed with two bounces. A guy from the chase vehicle was already there when we touched down and grabbed on as we bounced to add weight and help us land. It was lots of fun.


How To Use Picasa

You'd think that a Google product wouldn't need instructions, but Picasa seems to be the exception. Have a look at the help fourms and you'll find a lot of angry customers. So, having wasted many hours messing with Picasa, I've decided to put together a list of tips to help others and probably also myself in the future.

It's been my experience that when you let software like iTunes or Picasa manage your files, they do a bad job. So I don't let Picasa watch my folders and I archive all my images (and music) to an external drive (which is most of the time read-only). I use a date-by-alphabetic folder structure as shown below.

Organizing by year and prefixing by numbers as you add sets of images lets you [ View > Folder View > Sort By Name ] and still have your sets of images sorted by date. This is valueable if you have many old images or scans that don't have correct "date picture taken" tags embedded in the picture files.

I would love to find a piece of software that given a folder will open all images, sorted by name alphabetically and embed date/time information sequentially, starting at a given date/time. But this folder structure lets me live without it.

I add files to Picasa via the following procedure.

[1] - Organize new images into a date-by-alphabetic folder structure and move them to the Picasa folder on the external drive.

[2] - Open Picasa [ Tools > Folder Manager ]. Only the Picasa folder structure should be marked "Scan Once" (the check mark). Everything else should be marked "Remove From Picasa" (the red x).

[3] - Select the root folder (in my case "images") and select "Remove From Picasa" then select "Scan Once" then click OK. That procedure seems counter-intuitive, but it has the effect of asking Picasa to re-scan your folder structure and pickup the new images you just added.

Having done this much, Picasa can serve as a handy tool to view your archived images. But you probably want to organize images into groups based on people and occasions. Albums are a handy tool for this. They are basically playlists of images. The fact is that you I take more photos then are worth looking at, but with cheap storage there's no reason to delete anything unless it's truely hideous. Before adding files to Picasa, I go though them, delete any that are awful and rotate the sideways images (see below for why to not let Picasa do your edits). Having added a new folder to Picasa, you can [ right-click > Select All Pictures ] and then use the blue icon near the bottom left of the screen to create a new Album.

Having created a new album of all the new images from your folder, you can then select the album, double-click the first image, and remove images from the album with the delete key. This just delets them from your album, not your disk and is a fast way trim down the number of files so that your friends and famaily won't have to suffer through too many pictures.

Warning: I've read that if you open Picasa while your external hard-drive is unplugged then all your albums will be toast. Protect yourself against this and other disasters by backing up the album PAL files. Your Picasa has a name. Mine is named b8ebd58cc0bbd85077b3521f7a54046a, and all my albums live in that folder. Each album has a name and lives in a file. For example: 1c6f0c62952b69bd4ddbc981aaa63b92.pal


Here's how to manually create an album.

[1] - In Picasa, select an image then add it to a new album, such that you've created an album with just that image.
[2] - Close Picasa.
[3] - Go to your albums folder (mine is b8ebd58cc0bbd85077b3521f7a54046a) and find the smallest PAL file. This is your new album. Open it in wordpad. Mine is named 696fd5f8756a6af8d395d4c24cd68841.pal and looks like this:
<picasa2album>
<DBID>b8ebd58cc0bbd85077b3521f7a54046a</DBID>
<AlbumID>696fd5f8756a6af8d395d4c24cd68841</AlbumID>
<property name="unread" type="flag" value="0"/>
<property name="uid" type="string" value="696fd5f8756a6af8d395d4c24cd68841"/>
<property name="token" type="string" value="]album:696fd5f8756a6af8d395d4c24cd68841"/>
<property name="name" type="string" value="My Custom Album"/>
<property name="date" type="real64" value="40138.893333"/>
<property name="category" type="num" value="0"/>
<files>
<filename>[Z]\images\photos\2009\03 - Fish &amp; Chips\001.jpg</filename>
</files>
</picasa2album>
Now it would be great if Picasa let you work with these files, but instead it actively fights against you. Anything you do to this file will be wiped out next time you start Picasa. This is because Picasa really keeps its info in [ ...\Local Settings\Application Data\Google\Picasa2\db3 ] and notices that you've tampered with the pal file and undoes your changes. You can rebuild your database from pal files but that is a bad idea. It takes forever, it's spooky, and it breaks the link between albums and web-albums.

Here's what you can do.

[4] - Re-name the new album to an unused value. For example, increment the number by one: [ 696fd5f8756a6af8d395d4c24cd68842.pal ]. I think that any 32 digit hex value not currently used in your albums folder is okay to use.

[5] - In the file, set dbid to null and the three instances of the albumid to the new value and enter any file list you want. An example follows. Notice that the drive (in my case Z) is denoted by "[Z]" instead of the usual "Z:". Further note that the "&" character must be escaped as "&amp;".
<picasa2album>
<DBID>null</DBID>
<AlbumID>696fd5f8756a6af8d395d4c24cd68842</AlbumID>
<property name="unread" type="flag" value="0"/>
<property name="uid" type="string" value="696fd5f8756a6af8d395d4c24cd68842"/>
<property name="token" type="string" value="]album:696fd5f8756a6af8d395d4c24cd68842"/>
<property name="name" type="string" value="My Custom Album"/>
<property name="date" type="real64" value="40138.893333"/>
<property name="category" type="num" value="0"/>
<files>
<filename>[Z]\images\photos\2009\03 - Fish &amp; Chips\001.jpg</filename>
<filename>[Z]\images\photos\2009\03 - Fish &amp; Chips\002.jpg</filename>
<filename>[Z]\images\photos\2009\03 - Fish &amp; Chips\003.jpg</filename>
</files>
</picasa2album>
So this album is actually specifying the following three files:

Z:\images\photos\2009\03 - Fish & Chips\001.jpg
Z:\images\photos\2009\03 - Fish & Chips\002.jpg
Z:\images\photos\2009\03 - Fish & Chips\003.jpg

If any path in the file list is invalid, then that file and all files after it will be dropped from the album.

[6] - Restart Picasa. It will add your album to it's database, and you're good to go. Note that I've heard that setting dbid to null doesn't work for some people. It worked for me. I used Picasa Version 3.1.0 (Build 71.43, 0) on WinXP.

Okay, that's it. You've now made your custom album. Why bother? Well, like me you could have spent an hour going through tonnes of photos and recording their paths via [ right-click > Copy Full Path ] because you just wanted to export them and it was easier than [ right-click > Add To Album ], but then you decide, hey I do want these in an album after all.

Or you could be like the many people I read about who started Picasa while their drive was unplugged or whose Picasa just crashed and ate their albums, or whose Picasa killed a bunch of their albums during upgrade. Using the above you can recreate albums from old PAL files and recover from these situations. That's an aweful lot of greif to go to, but it seems that Picasa doesn't measure up to Google's usual standard of "don't worry about it, it's easy and it just works". From my experience it's more like microsoft's standard of "wow this is stupid", but I still prefer Picasa to the alternatives I've seen.

Backup

Having read the above, and knowing that your edits and stuff like that are stored in hidden [ Picasa.ini ] files alongside your images, there's only two things you need for a full backup.

[1] - Your folder structure. In my case: "Z:\images\".
[2] - Your PAL files. In my case "C:\Documents and Settings\Obadiah\Local Settings\Application Data\Google\Picasa2Albums\b8ebd58cc0bbd85077b3521f7a54046a".

You can use picasa's built in backup, or you can just copy these locations yourself or you can use some 3rd party package. But be warned, Picasa's restore sucks. All the backup does is copy files from your disk to your backup location and all restore does is copy them back. So if you restore some PAL files and your current db3 already has an entry for them, then it'll just nuke your restored album and use the old "presumeabley broken" one. And if it doesn't have an entry for your pal file, it'll just nuke it (although if you use the procedure above you can restore old albums as custom new albums).

Furthermore, if the location of your files ever changes, all your albums will be broken. Say for example that you bought a new computer and you tried to move Picasa there but the file paths weren't identical. Then you'd have to manually edit all your PAL files and use the above procedure to add them as custom albums. That's one of the reasons I have my data on an external drive. You can tell WinXP that it should always be mounted as Z: or whatever, so you're guaranteed to have the same folder structure wherever you go.

Web Albums

For me, the biggest draw of Picasa is the web albums. For $20/year you get 80GB of online storage. That's not bad. Plus the web album interface itself is pretty decent. It still has a lot of room for improvement in my opinion, but its certainly better than anything I've written myself.

So, just click on an album and near the top right of the screen, tell it to "Sync to Web". Sounds simple, but there are plenty of gotchas.

With all that online storage, you'll want to upload full quality images. This is controlled via [ Tools > Options > Web Albums ]. Obviously you need to select "Original size (slowest upload)". What exactly is meant by "Use 1600 pixel size when sharing" isn't clear to me but from my reading you probably want that unchecked.

All good? Fat chance. There's a huge entry on the Picasa forum about attempts to upload at original size. There was a bug, fixed in Picasa 3.1, version 71.36 that just always degraded your image quality. There is still a "feature" that degrades your image quality for all images that have edits. They propose a work-around, but it would be so labour intensive, that I'll just stop using picasa to do edits and live with the bad quality for my existing edits.

On top of all that, even if you do get the full quality image up there (verifiable via [ Download > Download Photo ], near the top left of the Picasa webpage), there's no online interface to view photos at full quality.

Once you've got a bunch of albums online, you'll probably feel cramped by the fact that they're all listed on one page, either by name or by date. Sort by date is nice for event based albums like "Halloween" or "Trip to Costa Rica". But for subject based albums like "Photos Of Ottawa" an album date doesn't make sense (i.e. when the contents span several years). I've worked around this by choosing to sort by date and assigning false dates far in the past to subject based albums. The result is that my event based albums are listed first and my subject based albums are listed second and alphabetically (via careful choice of fake dates).

Which brings us to another surprise limitation. From the online help it really does sound like changes to album description, date and location on your local computer will be reflected in online synced albums. That just doesn't happen. So choose these wisely before syncing to web. Thereafter you'll have to make changes locally and then make them again on the web. And the web interface is slower and more tedious.

If you're interested. You can see my pictures here or here.


Web Host

I've been running a variety of low-data, low-traffic websites since 1999. I've been with three web-hosts, one of which sucked. My requirements are:

  • good server up-time
  • good server response-time
  • php
  • mysql
  • add-on domains
I'm currently with iweb.com (as of Nov 16th 2009), and I'm very happy. They have a great price and a great service. And they're Canadian, which is nice. I paid $159.46 CAD (all-in) for one year with unlimited bandwidth, 600GB storage, unlimited add-on domains, unlimited mysql dbs, cpanel, and a bunch of other frills. They seem like a good company with a good history. And the best part is that their server is lightening fast. After switching to iweb, there was a significant and obvious improvement in page load times. Here's my pingdom data so far.







100% uptime and 248ms average response time is plenty good for me. My previous host, midphase.com seemed pretty good at first. I paid $182.16 CAD (all-in) for one year of hosting with plenty of bandwidth, plenty of storage, plenty of add-on domains, 3 mysql dbs, cpanel, and a bunch of other frills. My reason for moving to midPhase in the first place was the add-on domains (more on that below), but after I'd signed up and seen cpanel for the first time, I was hooked. Easy sign-up, great admin interface, midPhase was looking considerably superior to my previous host. But the response-time sucked. At first I thought it was my fault, bad scripts or something, maybe my internet connection. So I signed up for a pingdom account (great service by the way) to monitor both servers. And it turns out, yes midPhase response time sucked, but it wasn't just that. The really slow loads ~1min or so were actually mini-downtimes. Have a look at the charts.







So, the 608ms average response time is pretty sad, but it's the sheer number of down-times that I couldn't tolerate. Granted they're short. (I think actually shorter than 5min, that's probably just the pindom resolution). But I'd be working away using the punchclock, and bang!, the site would be dead for two minutes. That's a real pisser. And don't think I was measuring some resource intensive page. These stats are from a simple html file on the primary domain. In fact, before getting the pingdom account, I put up simple php, html and pdf files on the primary domain to rule out specific problems with dns, db, php, and file serving when one of the mini down-times was being observed.

After gathering some data, I went to midPhase support about it. Here's how it went.

From: Michael Holtstrom, Mar/11/2009 8:15:54PM

I've noticed that from time to time, my site appears to be down for approximately 1 minute. (i.e. I get the ...not responding... page)

Examples:
Feb 23, 2009 ~7:30am
Feb 2, 2009 12:42pm
Jan 21, 2009 10:41am

Since I'm not using the site all the time, I must assume that actual downtime is much frequent.

Is this expected?
Do you provide any uptime guarantee?
Can you suggest any actions to diagnose the problem? (i.e. logs, etc)

Thanks


From: James Rasmussen, Mar/11/2009 8:22:48PM

Michael,

I am showing that your website is loading, resolving, and up at the moment. You can try looking at the error logs in cPanel to see if there is anything there of import to your uptime.


From: Michael Holtstrom, Apr/13/2009 7:59:47PM

Hi.
As I said earlier, I've noticed that from time to time, my site appears to be down for approximately 1 minute. (i.e. I get the ...not responding... page)
I've been using pingdom to monitor it for the last month. Screenshot is attached.
Is this expected? It seems unusual to me that the server goes down so often. For example it was down four times on April 11th. This hasn't been my experience with other hosts.
Do you provide any uptime guarantee?
Thanks.


From: James Rasmussen, Apr/13/2009 10:12:43PM

Michael,

It looks like that was from october, november, and december. Could you post anything more recent? Your uptime is 99.52%, which is quite good.


From: Michael Holtstrom, Apr/14/2009 6:33:35AM

Please take a closer look. That log is from April 9th, 10th, 11th, 12th of 2009.
The date format is day-month-year.
Yes, 99.52% sounds quite good, however my past experience with servers has been
characterized by long (days, weeks, etc) periods of up-time.
Your server is non-responsive for several short periods every day.
That sounds like a problem to me.

1. Is it expected that your servers become non-responsive several times every day? What is the reason for this?

2. Do you offer any uptime guarantee?

Thanks.


From: Tami Mitchell, Apr/14/2009 1:47:01PM

Hello Michael,

I'm sorry that you are frustrated with the service. The hosting account you are currently on is on a shared server, and due to the nature of our shared servers there may occasionally be downtime due to excessive load. Please note that we do not offer an up time guarantee. If you feel that you require more control over your server, you may want to take a look at our dedicated hosting plans. This way your service will only be based on your site, not the activity of multiple clients.


From: Michael Holtstrom, Apr/16/2009 9:34:21AM

Thank you for your reply.
I don't mean to cause any trouble.
In many respects I prefer your service over other hosts I've used in the past.

In regards to "there may occasionally be downtime due to excessive load".
I assume that the load is relative to the number of accounts you host on a single machine.
For April 1-15, I observe an average of 1.8 downtime events per day.
I thought this was unusually high and that perhaps there might be an issue with this machine which should be addressed.
Is it your policy to load your machines to this level?
If so, I can accept that.

In regards to "we do not offer an up time guarantee".
Can you explain what is meant by the attached "99.9% uptime guarantee" from your linux-hosting page.

The site in question is low-traffic/non-profit, so I don't think that dedicated hosting is the right fit for me.
Thanks.


From: Tami Mitchell, Apr/16/2009 3:36:47PM

Hello Michael,

I would like to apologize, I had not recently checked if we offered an up time guarantee as I was unaware that we had one. This was certainly an error on my part, and I'm sorry for the wrong information.
While we do try to utilize our shared servers as much as possible, what you describe (1.8 downtime events/day) should not be happening and is not satisfactory performance. We are not aware of any issues on esc124, but I will let our admins know to keep an eye on it in the future as there may be some problem accounts on it.

Thank you for letting us know.


Well that's the story. So when my year's hosting ran out, I looked around and settled on iWeb, who as I've said are great. Before all this, I was with tera-byte.com for nine years, and I still use them for all my domain registrations. They're also a Canadian company and provide very reliable service. Have a look at the pingdom stats below. In the nine years, over two separate hosting accounts, I only ever noticed one downtime. They had some kind of catastrophic failure and the server was gone for most of the day. They sent out an apology email and said that they'd had to restore it from the previous day's backup. I did have some other minor problems over the years (like a bad server clock), but their support staff resolved them all.

The only reason I left was for add-on domains. They only let you have one domain per hosting account. If you want other domains to point to a sub-folder on your server, you have to fake it with a service like zoneedit.com or redirection.net. So I switched hosts. And I'm glad I did. Having cpanel and filemanager is awesome. And I think that iWeb will continue to be a high quality, affordable web host.






The Best Resturant In Ottawa


Koreana is probably my favourite restaurant in town. They have a great mix Kim-Chi, Bimbap and Sushi, and I really like the friendly, professional, but laid-back attitude of the staff. Usually, I have their Sushi and Amanda has stone-bowl, but next time I'm there, I'm going to try #20.


The Best Thing I've Ever Tasted


This Hazelnut Cake from Simply Biscotti is the best thing I've ever tasted. I'd probably be willing to pay $50 for it. Amanda brought it home to me as a treat, for which I am eternally grateful.


Miss Emily Brown

More new, great music from CBC radio.
www.emilybrownmusic.commyspacefacebook
Her new album "In Technicolor" features songs written as part of her Canada Council for the Arts sponsored songwriting project: reclaiming family stories and found-poetry from women’s WWII journals. I think it's great. Check out this vimeo video from her site to see what I mean.



The album isn't available yet, so I bought "Part of You Pours Out of Me" from CD Baby instead. I've been wondering what the best way to pay artists is, and I've seen lots of online retailers lately. After reading this www.downhillbattle.org/itunes, I decided that iTunes probably isn't all that great for artists. And it seems that many artists can't get on iTunes without a middle-man like CD Baby, so I figured why bother with iTunes and bought straight from them.


Six Shooter Records

www.sixshooterrecords.com

This is a great site that supports independent artists. There slogan is: "life is too short to listen to shitty music". I found them because I heard The Dozens by Amelia Curran (www.ameliacurran.com) on CBC radio, and Six Shooter Records was the only place to buy her album (a physical CD if you can believe it). They sent me the disc in a hand addressed padded envelope along with a hand-written thank you note. I'm impressed.

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